ANALYST REPORT

Whatfix Recognized as a Leader and a Star Performer in the 2024 Everest Group DAP PEAK Matrix® Assessment

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“Whatfix’s deep expertise in driving digital adoption has been crucial to its success, as evidenced by its recognition as a Leader and Star Performer in the global Digital Adoption Platforms (DAP) PEAK Matrix® Assessment 2024. This highlights Whatfix’s multi-product strategy, including advanced product analytics, which effectively addresses adoption challenges throughout the application lifecycle. Their extensive global reach allows them to serve a wide range of industries, while advancements in AI significantly enhance user experiences. The Rise 2 Excellence Partner Program further empowers partners to boost sales and customer success. With a continued focus on user experience and robust customer support, Whatfix is well-positioned to maintain its leadership in the rapidly evolving DAP market.

Sharath Hari N
Vice President at Everest Group

Whatfix is a five-time Leader in Digital Adoption Platforms, in Everest Group’s assessment

Everest Group has recognized Whatfix as a Leader for the fifth time and a consecutive Star Performer in its Digital Adoption Platform (DAP) PEAK Matrix® Assessment 2024. Whatfix is also recognized as a Leader in the inaugural regional reports for North America and Europe in the DAP category.

In the report, global research and analyst firm Everest Group reviewed 25 DAP vendors and placed them into three categories based on its findings: ‘Leaders’, ‘Major Contenders’, and ‘Aspirants’.

Whatfix was one of two DAP vendors recognized as a Leader and a Star Performer. Whatfix has showcased remarkable capability and impact in the digital adoption landscape, achieving top scores in portfolio mix, value delivered, vision and strategy, implementations and support, and engagement and commercial model.

Its strong market presence, extensive lifecycle expertise, and advanced AI-driven innovations underscore Whatfix’s role in providing exceptional value to clients.

 

 

Read this report to:

  • Understand the latest trends influencing the DAP market.
  • Get insights into the different DAP products and providers available.
  • Identify the right DAP solution for their organization’s needs.
  • Benchmark your organization’s DAP against other DAPs in the market.

Download the full report to see why Whatfix is a DAP market leader→

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