Trusted digital adoption partner of Fortune 1000 companies
People-Centric Approach to AI Adoption
Drive AI adoption beyond deployment. Guide employees to their AI ‘aha!’ moment, enable GenAI usage within existing workflows, and maximize ROI.
Accelerate AI Adoption & Unlock Its Full Potential
With Whatfix, gain the insights and tools needed to accelerate AI-driven change, maximize business impact, and enable your teams to reach their goals.
Drive awareness and onboard users
Introduce AI tools to end-users with proactive onboarding, contextual in-app prompts, and interactive overlays – enabling users to integrate GenAI into their workflows.
Provide in-app reinforcement training
Nudge employees at critical friction points, guiding them to replace manual tasks with AI-powered workflows—reinforcing behavioral change.
Support users on any application
Guide employees through complex processes with intent-based prompts, ensuring seamless transitions between AI-powered tools, for effortless multi-step workflows.
Analyze AI usage and track adoption
Monitor usage patterns, identify adoption gaps, and deliver user action-triggered experiences to drive AI adoption.
Collect end-user feedback
Embed in-app surveys to collect feedback on friction points and AI usage to evolve your AI strategy and close the feedback loop continuously.
The Whatfix Platform
Analyze. Create. Engage.
Whatfix is an AI-powered, pure-play digital adoption provider. Trusted by 700+ organizations, Whatfix strives to make technology user-centric, rather than making people technology proficient, with its line of products.
AI Adoption Clicks Better With Whatfix
Empower end-users across the technology adoption lifecycle, from awareness to value realization.
Deploying AI ≠ Using AI
Investing in AI is just the first step. Without adoption, efficiency gains remain theoretical—not real.
Low Adoption = Wasted Investment
Enterprises spend millions on AI tools, yet many licenses go unused due to the lack of awareness, training, and enablement.
Resistance to Change Slows Progress
Without adoption support, employees fall back on old workflows, delaying digital transformation efforts.
AI Requires Reskilling
AI tools generate insights—but without guidance, employees don’t know when or how to use them effectively, leading to stalled adoption.
Security & Compliance
Mitigate GRC Risks With Responsible AI Use
AI adoption comes with governance, risk, and compliance (GRC) challenges—from unauthorized usage to potential data leaks. With Whatfix, enforce responsible AI adoption by guiding employees on best usage practices, reinforcing compliance policies in real-time, and ensuring AI process governance – all without hindering innovation.
GUIDE
How to Build a People-First Approach to AI Adoption
See the importance of having a human-centered AI approach for your organization, from building frictionless user experiences to embedding upskilling within employee workflows, to showcase how to use GenAI assistants best.
BLOG
Why AI Project Implementations Are Failing
See why AI implementations are failing – and what organizations can do to better prepare their people for the impact GenAI will have on their roles.
BLOG
AI Readiness Framework: How to Prepare Your Organization
Learn how to prepare your workforce for the inevitable by upskilling employees and building an AI readiness framework.
BEST-IN CLASS SOLUTIONS
Recognized by
industry leaders
Software Clicks Better With Whatfix
With the AI-powered Whatfix DAP, you can create in-app guidance, support users in the flow of work, and analyze application usage.
×
Boost User Adoption by 40%
In-app guidance. AI-powered workflow support. App usage analytics.
