S2P & Procurement Software Clicks Better With Whatfix’s Digital Adoption Platform

Enable end-users on Coupa, SAP Ariba, PRM360, or any source-to-pay and procurement software with contextual in-app guidance, reinforcement training, user communication, and moment-of-need support built with Whatfix’s no-code Visual Editor to drive procurement adoption and achieve business outcomes.
Get a Demo


Whatfix drives business outcomes with better e-procurement experiences.

Enable your end-users with contextual assistance and drive e-procurement technology adoption.

Reduce time-to-proficiency and enable procurement and S2P software end-users with contextual, guided in-app experiences like Flows, Task Lists, and Smart Tips to improve productivity, drive adoption, and achieve procurement and business outcomes. 


Support procurement application end-users at the moment of need and drive productivity.

Whatfix enables all procurement application end-users to complete S2P-related tasks such as quality control, purchase ordering, inventory management, vendor onboarding, etc. with in-app performance support at critical moments – eliminating e-procurement friction, reducing errors made by end-users, and improving process governance.



Understand how end-users engage with your procurement processes and optimize processes

With Whatfix Guidance Analytics, analyze how procurement application end-users engage with your Whatfix-built in-app content, like Task List completion rates, Flow dropoffs, and Smart Tip views. With Product Analytics, capture and analyze S2P end-user behavior and adoption without engineering support, including user actions, attributes, event tributes, and auto-capture to better frictionless procurement experiences and workflows.



Whatfix DAP Features

Whatfix Enables Procurement End-Users

In-App Guidance

Use Whatfix’s no-code Visual Editor to create in-app guided content in your procurement and source-to-pay applications like Flows, Task Lists, Smart Tips, Beacons, Pop-Ups, Field Validations, and more. Onboard new end-users quickly with Tours and Task Lists, manage constant change with Pop-Ups, drive process adoption with Flows, alert users of timely information with Smart Tips, and more.


Self Help

Self Help is an in-app resource center that integrates with your employee support content and company policies like your company procedures, procurement SOPs, playbooks, workflows, training resources, and more, providing a searchable help center with contextual answers to end-user queries. Self Help entries trigger in-app Flows to guide end-users through e-procurement processes.


Guidance Analytics

Guidance Analytics provides procurement application end-user engagement and usage data on your in-app content built with Whatfix. See Task List completion rates, Flow dropoffs, Smart Tip views, common Self Help queries, and more.



By The Numbers

The Whatfix difference

Increase in employee productivity
Reduction on e-procurement support queries

Reduction in S2P training content creation costs

Reduction in go-to-launch procurement applications

Faster time to proficiency for a new employee
Reduction in knowledge discovery time

Ferring Pharmaceutical accelerates its CLM transformation and enables its workforce to use the CLM to its fullest potential with in-app guidance and support.

Ready to experience Whatfix for yourself? Go for it.

Get a Demo