“Enterprises are increasingly prioritizing adoption platforms that combine AI-driven innovation with enterprise-grade flexibility and measurable impact. Whatfix has strengthened its position by delivering omnichannel support, advanced analytics, and compliance guardrails that align well with enterprise transformation goals. Its investments in AI-first products and industry-specific solutions continue to differentiate it in the market.”
Everest Group has once again recognized Whatfix as a Leader in its Digital Adoption Platform (DAP) PEAK Matrix® Assessment 2025, marking our sixth consecutive year of leadership.
This year, Whatfix also achieved the #1 position for Vision & Capability, underscoring our strength in product innovation, enterprise readiness, and strategic direction.
In its assessment, Everest Group evaluated leading DAP providers worldwide, classifying them into three categories: Leaders, Major Contenders, and Aspirants. Whatfix was placed in the highest Leader position for Vision & Capability, reflecting our omnichannel support, enterprise-grade solutions, and industry-leading innovations.
Key strengths highlighted in the report include:
- ScreenSense™ technology for seamless in-app guidance
- A robust suite of AI-powered capabilities, including Ask Whatfix AI and QuickRead
- Advanced product analytics for driving measurable outcomes
Our commitment to making technology adapt to people, backed by a strong partner ecosystem and industry-specific solutions, solidifies Whatfix’s position as the DAP trusted by global enterprises to maximize ROI and accelerate digital transformation.
Discover Everest Group’s 2025 Digital Adoption Platform (DAP) PEAK Matrix® Assessment and learn how leading enterprises are approaching digital adoption.
In this report, you’ll:
- Explore key market trends — including the growing impact of AI and the rising need for compliance guardrails.
- Compare leading DAP providers to understand their strengths, limitations, and differentiators.
- Identify the right DAP solution to accelerate your organization’s digital transformation goals.
- Benchmark your organization’s capabilities against industry standards and peers.
