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Empower your team with seamless software adoption. Whatfix makes it easy!
Experience Whatfix Whatfix Named a Leader in The Forrester Wave™: Digital Adoption Platforms, Q4 2024 Read the full report now →
With Whatfix for ServiceNow, support users in the flow of work, maximize usage, and create frictionless workflows across your ServiceNow applications.
Reduce ServiceNow time-to-proficiency with hands-on training and enable users with contextual in-app guidance like Flows, Task Lists, and Smart Tips to improve productivity, drive adoption, and achieve IT and support outcomes.
Whatfix enables ServiceNow users – from IT admins, support agents, and customers – to complete everyday tasks more efficiently with in-app performance support at critical moments – eliminating user friction, reducing data errors, improving IT service delivery, and maximizing ServiceNow usage.
With Whatfix Guidance Analytics, analyze how ServiceNow end-users engage with your Whatfix-built in-app content, like Task List completion rates, Flow dropoffs, and Smart Tip views. With Product Analytics, capture and analyze ServiceNow end-user behavior and adoption without engineering support, including user actions, attributes, event tributes, and auto-capture to better frictionless ServiceNow experiences and workflows.
See why ServiceNow customers at Fortune 1000 enterprises choose Whatfix as their digital adoption partner.
Create contextual ServiceNow in-app guidance and support content tailored to CRM end-users roles and needs with Whatfix Studio.
Automatically deliver contextual in-app guidance and support to ServiceNow end-users depending on where they’re at an application, the business process, their role, and more.
Create replica sandbox environments of your ServiceNow applications for hands-on training without risking live software usage.
Capture user events and ServiceNow usage data to identify areas of friction and take a data-driven approach to new in-app guidance, improve product experiences within a single platform.
Integrating generative AI into its digital adoption platform, Whatfix offers content authoring assistance, information synthesizing, performing in-app ServiceNow tasks based on user input, and more.
Our digital adoption experts help you drive outcomes, from dedicated onboarding, post-deployment content author training, 24/5 support, our customer community, and Center of Excellence.
See why IDC predicts that by 2027, 80% of G1000 organizations will mitigate technical skills shortages and conduct employee upskilling with a DAP in our ultimate guide.
Learn how to create an enterprise business case for pitching a DAP investment to key stakeholders.
Read why Forrester named Whatfix a leader in its most recent Forrester Wave™ report.
With the AI-powered Whatfix DAP, you can create in-app guidance, support users in the flow of work, and analyze application usage.
Empower your team with seamless software adoption. Whatfix makes it easy!
Experience Whatfix