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Boost User Adoption by 40%
In-app guidance. AI-powered workflow support. App usage analytics.
Whatfix Named a Leader in The Forrester Wave™: Digital Adoption Platforms, Q4 2024 Read the full report now →
Bridge digital skill gaps, streamline legacy transitions, and boost workforce efficiency with Whatfix. Our platform enables federal and public sector agencies to deliver faster, more accessible services—without overspending or overhauling systems.
Enable public sector employees and provide better digital services to citizens with contextual in-app guidance and real-time support to drive user adoption and maximize technology ROI.
Drive adoption of new government technologies and AI platforms and eliminate friction during legacy system migrations. Whatfix delivers in-the-flow support, usage insights, and task automation that reduce support costs, increase system utilization, and accelerate time-to-value, enabling federal agencies and public services to do more with less, at scale.
Ensure secure, policy-aligned actions across applications with embedded guidance and real-time insights. Whatfix helps agencies meet regulatory requirements, minimize compliance risk, and maintain workflow integrity—supporting audit readiness and data security without slowing down day-to-day operations.
Equip government employees with the tools to navigate new and evolving digital systems confidently. Whatfix empowers teams to adapt quickly to change—whether adopting AI-enabled tools or new process updates—reducing errors and delays while improving productivity and public service delivery.
The Whatfix Platform
Whatfix is an AI-powered, pure-play digital adoption provider. Trusted by 700+ organizations, Whatfix strives to make technology user-centric, rather than making people technology proficient, with its line of products.
See why government and public sector agencies choose Whatfix as their digital adoption partner.
Create contextual in-app guidance and proactive support content tailored to different federal employee end-user roles, like administrators, officials, and citizens.
Create replica sandbox environments of your federal agency applications for hands-on training without risking live software usage.
Capture user events and application usage data to identify areas of friction. Take a data-driven approach to new federal worker guidance and improve citizen experiences within a single platform.
Integrating generative AI into its digital adoption platform, Whatfix offers content authoring assistance, information synthesizing, performing in-app tasks based on user input, and more.
From desktop, mobile, or web apps, Whatfix can be deployed on any type of public sector application.
Our digital adoption experts help you drive outcomes, from dedicated onboarding, post-deployment content author training, 24/5 support, our customer community, and Center of Excellence.
Learn how DAP enables federal agencies and governments to put end-user experience at the center of transformation to achieve ROI and business outcomes.
See how federal agencies are driving business outcomes by transforming public services and core business processes – and how to accelerate digital ROI.
Whatfix enters the federal sector, empowering the US Army’s HCM transformation on its personnel and pay system for its military members and HR operations.
BEST-IN CLASS SOLUTIONS
With the AI-powered Whatfix DAP, you can create in-app guidance, support users in the flow of work, and analyze application usage.