Trusted partner of life science organizations
Accelerate Innovation and Compliance from Lab to Launch With Smarter User Adoption
Whatfix streamlines software adoption across life sciences—from R&D to commercialization. Boost productivity, simplify compliance with GxP-aligned workflows, and enable your teams to bring life-saving treatments to market faster.
Enable Your Life Science Workforce With Guided Workflow Support
Support life science employees in the flow of work with role-based guidance and in-app assistance to drive efficiency and achieve business outcomes.
Simplify GxP Compliance with Ease
Ensure seamless adherence to evolving GMP, GCP, and GLP regulations. Whatfix simplifies compliance with in-app workflows, real-time alerts, and contextual guidance to reduce errors and improve confidence in your teams.
Faster Time to Market
Speed up clinical trials, regulatory approvals, and product launches with tailored in-app guidance, ensuring seamless processes and reduced delays.
Boost ROI and Operational Excellence
Transform productivity with user adoption tools that reduce training costs, streamline workflows, and drive better utilization of life sciences applications like Veeva and Salesforce. Your investment, maximized.
The Whatfix Platform
Analyze. Create. Engage.
Whatfix is an AI-powered, pure-play digital adoption provider. Trusted by 700+ organizations, Whatfix strives to make technology user-centric, rather than making people technology proficient, with its line of products.
Pharma Software Clicks Better With Whatfix
See why Fortune 1000 pharma & life sciences companies choose Whatfix as their digital adoption partner.
Enterprise-Grade Security & Compliance
Whatfix adheres to the highest standards of information security, including ISO 27001, SOC 2 Type II, and GDPR compliance—ensuring your sensitive clinical, regulatory, and patient data remains secure.
Validated Learning Paths for Workflow Compliance
Build structured learning paths for different roles and regions to ensure SOP acknowledgment and compliance. Track completions and enable training teams to respond faster to audits and inspections.
Simulation-Based Training
With Whatfix Mirror, create replica sandbox environments of your clinical, regulatory, quality, and more systems for hands-on training without risking live software usage.
Analyze and engage in one platform
Capture user events and usage data to identify areas of friction and take a data-driven approach to new in-app guidance, and improve life science experiences within a single platform.
AI-powered adoption
Integrating generative AI into its digital adoption platform, Whatfix offers content authoring assistance, information synthesizing, performing in-app tasks based on user input, and more.
Customer-centric approach
Our digital adoption experts help you drive outcomes, from dedicated onboarding, post-deployment content author training, 24/5 support, our customer community, and Center of Excellence.
See why customers love Whatfix
“Whatfix reimagines our training. It supports in-application guidance across any interface and platform. And it’s so easy to update materials that we can, at last, keep pace with the system changes. Looking back, Whatfix was one of the best decisions we have made.”
Abby Essing Sr. Manager, Operations Services at Renewable Energy Group, Inc.
“The problem with any system training is that it’s really hard to tailor training based on user roles. With Whatfix, you have the opportunity to instantly access information, rather than wait until a subject matter expert is available.”
Nichola Holdship People Development Manager at Acorn Recruitment
“The interactions with the Whatfix team immediately made it clear they were interested in being true partners and not just vendors offering a transaction engagement. If we are going to spend time and money with a vendor, we need to know we are on the same team, not working against each other.”
Ash Shepherd Chief Product Officer at NTEN
“Cybersecurity is vital – but it’s also vital to get it right. With in-app guidance, we can help the next generation of Sophos customers secure their future.”
Remi Preghenella Director of Product Documentation and Digital Adoption at Sophos
“Whatfix is the ideal DAP for agile, customer-centric insurance organizations like Sentry. The difference is that people love using Whatfix. You don’t need technical skills to create and deploy content, it’s packed with innovation, and we can integrate it quickly across almost our entire application portfolio.”
Colleen Behnke Learning and Performance Specialist, Sentry Insurance
“The in-system training is a game changer. Whatfix really helped us move the needle toward using more current and innovative training solutions. We strongly value innovation as an organization and that includes innovating the way we learn.”
Jill Busch Director of Learning and Development at Manpower
GUIDE
What Is a DAP?
See why IDC predicts that by 2027, 80% of G1000 organizations will mitigate technical skills shortages and conduct employee upskilling with a DAP in our ultimate guide.
BLOG
Digital Transformation in Pharma
See how life science and pharma companies are driving business outcomes by transformation core business processes and operations – and how to accelerate digital ROI.
REPORT
The Forrester Wave™: Digital Adoption Platforms, Q4 2024
Read why Forrester named Whatfix a leader in its most recent Forrester Wave™ report.
BEST-IN CLASS SOLUTIONS
Recognized by
industry leaders
Software Clicks Better With Whatfix
With the AI-powered Whatfix DAP, you can create in-app guidance, support users in the flow of work, and analyze application usage.
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