Trusted by leading healthcare providers
Accelerate Healthcare Software Adoption to Drive Business Outcomes
Empower clinical and administrative staff to navigate complex systems with ease. Whatfix reduces training time, streamlines care delivery, and minimizes errors—improving patient and provider experiences.
Enable Healthcare Workers to Confidently Use Healthcare Software
Enable your admin, clinical staff, nurses, and patients with contextual in-app guidance and real-time support to drive user adoption and maximize technology ROI.
Enable Healthcare Workers to Thrive in Evolving Healthcare Systems
Equip your staff to complete digital processes confidently through on-demand support, self-service tools, and sandbox simulations that ensure seamless execution. Help clinical and administrative teams master complex processes like documentation, billing, and claims—cutting down on errors, delays, and burnout.
Embed Compliance Guardrails and Mitigate Risk in Real Time
Minimize HIPAA violations, billing errors, and documentation mistakes by integrating compliant behaviors directly into workflows. Leverage real-time behavioral insights, automated policy prompts, and immersive regulatory simulations to stay audit-ready and safeguard your organization.
Simplify Care Delivery and Amplify Technology Value
Remove workflow inefficiencies and unify care teams, from EHRs and patient portals to mobile apps and virtual systems. Boost adoption of new processes and AI Co-Pilots with personalized experiences that continuously optimize performance—driving better clinical and operational outcomes.
The Whatfix Platform
Analyze. Create. Engage.
Whatfix is an AI-powered, pure-play digital adoption provider. Trusted by 700+ organizations, Whatfix strives to make technology user-centric, rather than making people technology proficient, with its line of products.
Healthcare Transformation Clicks Better With Whatfix
See why hospital networks and healthcare providers choose Whatfix as their digital adoption partner.
No-code content editor
Create contextual in-app guidance and proactive support content tailored to different healthcare end-user roles, like administrators, nurses, and patients.
Immerse users with hands-on training
Create replica sandbox environments of your EHR and other healthcare applications for hands-on training without risking live software usage.
Analyze and engage in one platform
Capture user events and application usage data to identify areas of friction. Take a data-driven approach to new healthcare worker guidance and improve patient experiences within a single platform.
AI-powered
Integrating generative AI into its digital adoption platform, Whatfix offers content authoring assistance, information synthesizing, performing in-app tasks based on user input, and more.
Deploy on any application type
From desktop, mobile, or web apps, Whatfix can be deployed on any type of healthcare application.
Customer-centric approach
Our digital adoption experts help you drive outcomes, from dedicated onboarding, post-deployment content author training, 24/5 support, our customer community, and Center of Excellence.
Whatfix’s real-time digital guidance in Salesforce Health Cloud allows AbleTo to innovate further, meet the growing demand for virtual behavioral health care, and ensure our providers are successful.
Regina Owens
10x
Scaled provider onboarding to its online portal and appointment management system.
BLOG
EHR Adoption: Best Practices to Enable Healthcare Workers
Learn how healthcare organizations can maximize EHR ROI by supporting nurses, admin, staff, and patients in the flow of work with in-app guidance and proactive user assitance.
BLOG
Patient Portal Onboarding: 8 Best Practices for Healthcare
See how modern healthcare services can onboard patients to online portals and create better patient experiences.
REPORT
The Forrester Wave™: Digital Adoption Platforms, Q4 2024
Read why Forrester named Whatfix a leader in its most recent Forrester Wave™ report.
BEST-IN CLASS SOLUTIONS
Recognized by
industry leaders
Software Clicks Better With Whatfix
With the AI-powered Whatfix DAP, you can create in-app guidance, support users in the flow of work, and analyze application usage.
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Boost User Adoption by 40%
In-app guidance. AI-powered workflow support. App usage analytics.
