HCM

HCM Software Clicks Better With Whatfix’s Digital Adoption Platform

Enable end-users on SAP SuccessFactors, Workday, ADP Workforce Now, UKG Pro, or any HCM system with contextual in-app guidance, reinforcement training, and moment-of-need support built with Whatfix’s no-code Visual Editor to drive HCM adoption, analyze HCM usage, and achieve HR outcomes.

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DAP on HCM Benefits

Whatfix drives HR outcomes by enabling employees with better HCM experiences

Enable your HCM end-users with contextual assistance and drive HCM & HRIS adoption.

Reduce new employee time-to-proficiency and enable HCM end-users with contextual, guided in-app experiences like Flows, Task Lists, and Smart Tips to improve productivity, drive adoption, and achieve HR outcomes. 

 

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Support HCM end-users at the moment of need, driving HR productivity.

Whatfix enables all HCM end-users – from HR admins, people managers, and employees – to complete HR-related tasks such as completing performance reviews, enrolling in benefits, updating personal information, and more efficiently with in-app performance support at critical moments – eliminating HCM friction, reducing errors made by end-users, and improving HR process governance and people data quality, and more.

 

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Understand how end-users engage with your HCM and optimize HR processes.

With Whatfix Guidance Analytics, analyze how HCM end-users engage with your Whatfix-built in-app content, like Task List completion rates, Flow dropoffs, and Smart Tip views. With Product Analytics, capture and analyze HCM end-user behavior and adoption without engineering support, including user actions, attributes, event tributes, and auto-capture to better frictionless HCM experiences and workflows.

 

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Sentry insurance drives adoption of Workday HCM and six other internal enterprise applications with Whatfix in-app end-user onboarding and assistance, reducing training costs by $950K.

Whatfix DAP on HCM Features

See How Whatfix Enables HCM End-Users

In-App Guidance

Use Whatfix’s no-code Visual Editor to create in-app guided content in your HCM like Flows, Task Lists, Smart Tips, Beacons, Pop-Ups, Field Validations, and more. Onboard new end-users quickly with Tours and Task Lists, manage constant change with Pop-Ups, drive process adoption with Flows, alert employees of timely information with Smart Tips, and more.

 

Self Help

Self Help is an in-app resource center that integrates with your employee support content and company policies like your company procedures, playbooks, HR workflows, training resources, and more, providing a searchable help center with contextual answers to end-user queries. Self Help entries trigger in-app Flows to guide end-users through processes like how to enroll in benefits or can link to external resources.

 

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Guidance Analytics

Guidance Analytics provides HCM end-user engagement and usage data on your in-app content built with Whatfix. See Task List completion rates, Flow dropoffs, Smart Tip views, common Self Help queries, and more.

 

By The Numbers

The Whatfix difference

0x
Increase in employee productivity
0%
Reduction on HCM support queries

0%
Reduction in HCM training content creation costs

0%
Reduction in go-to-launch HCM deployments

0x
Faster time to HCM proficiency for new employees
0%
Reduction in knowledge discovery time


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