Accelerate ERP Adoption & Maximize ROI

With Whatfix for ERP, support users in the flow of work, maximize usage, and create frictionless ERP workflows.

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Trusted digital adoption partner of Fortune 1000 companies

Achieve finance and supply chain outcomes with frictionless ERP workflows.

Guidance

Accelerate ERP onboarding and maximize adoption with in-app guidance

Reduce time-to-proficiency and enable ERP end-users with contextual, guided in-app experiences like Flows, Task Lists, and Smart Tips to improve productivity, drive adoption, and achieve finance, purchasing, and supply chain outcomes.

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Support

Support ERP application users in the flow of work and drive productivity

Whatfix enables all ERP application end-users to complete contract-related tasks such as adding new suppliers, submitting order requests, sending contracts, invoice processing, etc. with in-app performance support at critical moments – eliminating friction, reducing errors made by users, and improving ERP process governance.

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Analytics

Understand how end-users engage with your ERP and optimize processes

With Whatfix Guidance Analytics, analyze how ERP end-users engage with your Whatfix-built in-app content, like Task List completion rates, Flow dropoffs, and Smart Tip views. With Product Analytics, capture and analyze ERP end-user behavior and adoption without engineering support, including user actions, attributes, event tributes, and auto-capture to better frictionless ERP experiences and workflows.

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The Whatfix Platform

Analyze. Create. Engage.

Whatfix is an AI-powered, pure-play digital adoption provider. Trusted by 700+ organizations, Whatfix strives to make technology user-centric, rather than making people technology proficient, with its line of products.

Digital Adoption Platform

Engage users in the flow of work and eliminate task friction with contextual in-app guidance and embedded workflow support.

Mirror

Easily create sandbox environments of web applications to provide hands-on user training in a risk-free environment, accelerating time-to-proficiency.

Product Analytics

Analyze how users engage with applications, tasks, and workflows with no-code event tracking for a data-driven approach to digital adoption.

ERP Software Clicks Better With Whatfix

See why CIOs at Fortune 1000 enterprises choose Whatfix as their digital adoption partner.

No-code content editor

Create contextual in-app guidance and support content tailored to ERP end-users roles and needs with Whatfix Studio.

Smart context

Automatically deliver contextual in-app guidance and support to end-users depending on where they’re at in an ERP, the process, their role, and more.

Immerse ERP users with hands-on training

Create replica sandbox environments of your ERP applications for hands-on training without risking live software usage.

Analyze and engage in one platform

Capture user events and ERP usage data to identify areas of friction and take a data-driven approach to new in-app guidance, and improve employee experiences within a single platform.

AI-powered

Integrating generative AI into its digital adoption platform, Whatfix offers content authoring assistance, information synthesizing, performing in-app tasks based on user input, and more.

Customer-centric approach

Our digital adoption experts help you drive outcomes, from dedicated onboarding, post-deployment content author training, 24/5 support, our customer community, and Center of Excellence.

See why customers love Whatfix

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BLOG

ERP User Training: Best Practices & Tactics to Drive Adoption

Learn how to maximize ERP ROI by supporting your end-users with hands-on training, contextual in-app guidance, and moment-of-need support.

WHITEPAPER

How CIOs Build an Enterprise DAP Business Case

Learn how to create an enterprise business case for pitching a DAP investment to key stakeholders.

Get the DAP Business Case whitepaper → 

REPORT

The Forrester Wave™: Digital Adoption Platforms, Q4 2024

Read why Forrester named Whatfix a leader in its most recent Forrester Wave™ report.

Get the Forrester Wave report → 

BEST-IN CLASS SOLUTIONS

Recognized by
industry leaders

Software Clicks Better With Whatfix

With the AI-powered Whatfix DAP, you can create in-app guidance, support users in the flow of work, and analyze application usage.

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