Accelerate Digital Change Without a Dip in Productivity
Enable employees to embrace change faster with guided onboarding, just-in-time support, and real-time analytics that reduce resistance, minimize disruption, and maximize ROI.
Accelerate Adoption at the Speed of Modern Change
Traditional change management slows transformation. Whatfix equips enterprises with the tools to accelerate adoption, empower users through transitions, and ensure every initiative delivers measurable business outcomes.
Guidance
Accelerate change adoption in the flow of work
Drive faster user buy-in with contextual, step-by-step guidance embedded directly in workflows. Whatfix Flows, Smart Tips, and Tours help users learn new processes as they work, reducing resistance, building confidence, and eliminating errors.
Support
Minimize disruption with just-in-time support
Provide employees with on-demand answers inside their applications. Self Help and Pop-Ups reduce dependency on training sessions or IT teams, keeping productivity high during rapid change.
Simulation
Test updates and train users in a risk-free sandbox
Safely introduce new processes and features with hands-on training environments that replicate your applications. Employees can practice workflows, build confidence, and reduce costly errors before go-live.
Analytics
Centralized change feedback with in-app surveys
Track how employees interact with new systems and processes. With Whatfix, highlight friction points, adoption gaps, and success rates, enabling leaders to refine workflows and sustain momentum.
Surveys
Sustain change resiliency with feedback and AI insights
Capture employee sentiment through in-app surveys and combine it with usage data for a complete view of adoption health. AI-powered insights help leaders adapt change strategies and improve future rollouts.
The Whatfix Platform
Analyze. Create. Engage.
Whatfix is an AI-powered platform that enables users, accelerates workflows, and maximizes digital ROI. Trusted by 700+ digital-first organizations, Whatfix strives to make technology user-centric, unlocking productivity and empowering enterprises to realize outcomes from digital investments.
Change Management Clicks Better With Whatfix
See why leading enterprises choose Whatfix to accelerate change rollouts, reduce support costs, unlock user productivity, and maximize the value of their business software and IT investments.
No-code content editor
Effortlessly create and maintain contextual in-app guidance across any application with a true no-code editor, matching content to your brand identity without relying on development resources.
Harness AI’s potential
AI Agents expand the capabilities of application owners and content creators, from AI-powered authoring, information synthesizing, and performing in-app tasks based on user input. Whatfix’s underlying ScreenSense technology delivers contextual guidance, adaptive scenario training, and intelligent assessment capabilities.
Platform coverage
Whatfix is an application-agnostic platform compatible with any enterprise software or custom application, including full support for web, desktop, mobile, Citrix/VDI, and iFrames.
Cross-application workflow support
Whatfix uniquely supports processes that span multiple applications, guiding users across systems without disruption. This eliminates friction in complex, end-to-end workflows and ensures seamless adoption across your entire IT stack.
Customer-first mentality
High-touch support with dedicated CSMs, content author training, and migration teams for every customer. Whatfix was the only DAP vendor recognized as a Customers’ Choice in the most recent Gartner® Voice of the Customer report.
Phil Walley
12k
Reduction in annual CRM change-related user support issues.
Great Businesses Work With Whatfix
Whitepaper
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GUIDE
What Is a DAP?
See why IDC predicts that by 2027, 80% of G1000 organizations will mitigate technical skills shortages and conduct employee upskilling with a DAP in our ultimate guide.
REPORT
The Forrester Wave™: Digital Adoption Platforms, Q4 2024
Read why Forrester named Whatfix a leader in its most recent Forrester Wave™ report.
BEST-IN CLASS SOLUTIONS
Recognized by
industry leaders
Software Clicks Better With Whatfix
With the AI-powered Whatfix DAP, you can create in-app guidance, support users in the flow of work, and analyze application usage.