Drive enterprise-wide transformation at scale with flexible offerings designed for multi-app or unlimited DAP implementations.+
In-app guidance provides contextual, interactive, and intuitive, guided experience and help resources to end-users, including:
Self Help: Collection of guided Flows, videos, help articles, links, and more in an embedded wiki, featuring QuickRead+, an AI-powered tool that rapidly summarizes content results. Includes a built-in feedback option for users to provide input on the usefulness of help content and the underlying application.
Task List: To-do list of tasks for users to help kickstart their onboarding process
Smart Tips: Contextual information pertaining to a specific element in the application that provides the user with additional details. Also called tooltips.
Flows: Step-by-step instructions that help users learn an objective, complete a task, or learn a workflow.
Beacons: Pulsating spot that draws users’ attention to a specific element on your application. Also called hotspots.
Pop-Ups: Information widgets used to inform users about events that need their immediate attention that overlay on the entire applications screen and require a user to close the modal window.
Launchers+:
Customizable button for one-click access to Whatfix Flows, Pop-Ups, or videos for seamless, contextual support anywhere in the application.
Automatically display in-app guidance and resources to end-users in the areas of the application relevant to any resource.
Export Whatfix content as videos, slide decks, articles, documents, PDF, and ODT files to scale training content creation efforts and repurpose Whatfix content as knowledge base articles, in your LMS, or for any L&D purpose.
Integration to use existing support and help resources currently available in knowledge base repositories to build your Whatfix digital adoption experience. ℹMaximum cap: 50,000 articles
2000 Articles
Unlimitedℹ
Out-of-the-box: Collect in-app feedback with NPS and usability assessments. Integrate with third-party survey tools, use pre-designed templates, and access concise report summaries for actionable insights.
Custom Surveys: Develop personalized in-app surveys for end-user assessments and satisfaction, leveraging AI-driven analysis, editable templates, limitless questions, custom response options, and quizzes for comprehensive user feedback.
Out-of-the-box
Custom Surveys
Content management tool for content authors to have full control of the content creation process, easily manage updates, test and publish content through an all-in-one, no-code editor and dashboard.
Build data-driven in-app experiences, powered by Whatfix Analytics solution. With guidance analytics, uncover insights on user content engagement, identify content weak points and unique user behavior, and understand content completion rate via an easy-to-understand dashboard with intuitive and customizable graphs and reports.
View and analyze Guidance Analytics metrics aggregated across enterprise applications at the portfolio level.
Manual: Manually translate content to other languages directly within the Whatfix software, or use an export/import functionality.
Auto Translation: Easily translate DAP content with a click using Whatfix’s Auto Translation or integrate your existing translation tools for seamless content localization.
Manual
Auto Translation
Automated testing to validate Flows are working as expected and address issues caused by application UI changes. Receive email notifications with reports, videos, and recommendations to fix any identified errors.
Out-of-the-box content templates, integrations, and analytics to help you kickstart your DAP journey.
Data & Security
Gain access to detailed historical information and data pertaining to activities completed by content authors and administrators in the Whatfix Dashboard (the content management tool.)
Selection of the Whatfix Data Center where Whatfix will be hosted for the deployment.
Aggregate insights from existing enterprise apps, combine and exchange data, and attribute workflows across software products to understand, enhance, and unify your end-user experience across your application stack. Standard plan limited to 2 integrations.
Limited
Single-sign on authentication process that enables end user and content authors to access the Whatfix software with your own organization’s login credentials.
Restrict access to Whatfix software to a predefined set of IP addresses to meet your security compliance policies.
Available deployment methods. Some features and functionalities in Standard and Premium plans may not be available under a self-hosted deployment model.
Cloud & self-hosted
Cloud & self-hosted
End users receive Whatfix’s guided experiences without having an internet connection.
Deploy Whatfix content on desktop applications running in virtual desktop environments, including Citrix and Azure Virtual Desktop.
Services & Support
Standard support available Monday through Friday, 24 hours a day.
Your trusted advisor from day one, assisting you to have a successful implementation, helping you scale your digital adoption program, and ensuring you are continuously meeting your business goals.
Content author’s access to Whatfix University for self-paced training and certification programs to help them advance their digital adoption skills.
Standard
Plan available for employee or customer-facing applications Get a Demo >
All features
Guidance
In-app guidance provides contextual, interactive, and intuitive, guided experience and help resources to end-users, including:
Self Help: Collection of guided Flows, videos, help articles, links, and more in an embedded wiki, featuring QuickRead+, an AI-powered tool that rapidly summarizes content results. Includes a built-in feedback option for users to provide input on the usefulness of help content and the underlying application.
Task List: To-do list of tasks for users to help kickstart their onboarding process
Smart Tips: Contextual information pertaining to a specific element in the application that provides the user with additional details. Also called tooltips.
Flows: Step-by-step instructions that help users learn an objective, complete a task, or learn a workflow.
Beacons: Pulsating spot that draws users’ attention to a specific element on your application. Also called hotspots.
Pop-Ups: Information widgets used to inform users about events that need their immediate attention that overlay on the entire applications screen and require a user to close the modal window.
Launchers+:
Customizable button for one-click access to Whatfix Flows, Pop-Ups, or videos for seamless, contextual support anywhere in the application.
Automatically display in-app guidance and resources to end-users in the areas of the application relevant to any resource.
Export Whatfix content as videos, slide decks, articles, documents, PDF, and ODT files to scale training content creation efforts and repurpose Whatfix content as knowledge base articles, in your LMS, or for any L&D purpose.
Integration to use existing support and help resources currently available in knowledge base repositories to build your Whatfix digital adoption experience. ℹMaximum cap: 50,000 articles
2000 Articles
Out-of-the-box: Collect in-app feedback with NPS and usability assessments. Integrate with third-party survey tools, use pre-designed templates, and access concise report summaries for actionable insights.
Custom Surveys: Develop personalized in-app surveys for end-user assessments and satisfaction, leveraging AI-driven analysis, editable templates, limitless questions, custom response options, and quizzes for comprehensive user feedback.
Out-of-the-box
Content management tool for content authors to have full control of the content creation process, easily manage updates, test and publish content through an all-in-one, no-code editor and dashboard.
Build data-driven in-app experiences, powered by Whatfix Analytics solution. With guidance analytics, uncover insights on user content engagement, identify content weak points and unique user behavior, and understand content completion rate via an easy-to-understand dashboard with intuitive and customizable graphs and reports.
View and analyze Guidance Analytics metrics aggregated across enterprise applications at the portfolio level.
Manual: Manually translate content to other languages directly within the Whatfix software, or use an export/import functionality.
Auto Translation: Easily translate DAP content with a click using Whatfix’s Auto Translation or integrate your existing translation tools for seamless content localization.
Manual
Automated testing to validate Flows are working as expected and address issues caused by application UI changes. Receive email notifications with reports, videos, and recommendations to fix any identified errors.
Out-of-the-box content templates, integrations, and analytics to help you kickstart your DAP journey.
Data & Security
Gain access to detailed historical information and data pertaining to activities completed by content authors and administrators in the Whatfix Dashboard (the content management tool.)
Selection of the Whatfix Data Center where Whatfix will be hosted for the deployment.
Aggregate insights from existing enterprise apps, combine and exchange data, and attribute workflows across software products to understand, enhance, and unify your end-user experience across your application stack. Standard plan limited to 2 integrations.
Limited
Single-sign on authentication process that enables end user and content authors to access the Whatfix software with your own organization’s login credentials.
Restrict access to Whatfix software to a predefined set of IP addresses to meet your security compliance policies.
Available deployment methods. Some features and functionalities in Standard and Premium plans may not be available under a self-hosted deployment model.
Cloud & self-hosted
End users receive Whatfix’s guided experiences without having an internet connection.
Deploy Whatfix content on desktop applications running in virtual desktop environments, including Citrix and Azure Virtual Desktop.
Services & Support
Standard support available Monday through Friday, 24 hours a day.
Your trusted advisor from day one, assisting you to have a successful implementation, helping you scale your digital adoption program, and ensuring you are continuously meeting your business goals.
Content author’s access to Whatfix University for self-paced training and certification programs to help them advance their digital adoption skills.
Collapse features
Premium
Plan available for employee or customer-facing applications. Get a Demo >
All features
Guidance
In-app guidance provides contextual, interactive, and intuitive, guided experience and help resources to end-users, including:
Self Help: Collection of guided Flows, videos, help articles, links, and more in an embedded wiki, featuring QuickRead+, an AI-powered tool that rapidly summarizes content results. Includes a built-in feedback option for users to provide input on the usefulness of help content and the underlying application.
Task List: To-do list of tasks for users to help kickstart their onboarding process
Smart Tips: Contextual information pertaining to a specific element in the application that provides the user with additional details. Also called tooltips.
Flows: Step-by-step instructions that help users learn an objective, complete a task, or learn a workflow.
Beacons: Pulsating spot that draws users’ attention to a specific element on your application. Also called hotspots.
Pop-Ups: Information widgets used to inform users about events that need their immediate attention that overlay on the entire applications screen and require a user to close the modal window.
Launchers+:
Customizable button for one-click access to Whatfix Flows, Pop-Ups, or videos for seamless, contextual support anywhere in the application.
Automatically display in-app guidance and resources to end-users in the areas of the application relevant to any resource.
Export Whatfix content as videos, slide decks, articles, documents, PDF, and ODT files to scale training content creation efforts and repurpose Whatfix content as knowledge base articles, in your LMS, or for any L&D purpose.
Integration to use existing support and help resources currently available in knowledge base repositories to build your Whatfix digital adoption experience. ℹMaximum cap: 50,000 articles
Unlimitedℹ
Out-of-the-box: Collect in-app feedback with NPS and usability assessments. Integrate with third-party survey tools, use pre-designed templates, and access concise report summaries for actionable insights.
Custom Surveys: Develop personalized in-app surveys for end-user assessments and satisfaction, leveraging AI-driven analysis, editable templates, limitless questions, custom response options, and quizzes for comprehensive user feedback.
Custom Surveys
Content management tool for content authors to have full control of the content creation process, easily manage updates, test and publish content through an all-in-one, no-code editor and dashboard.
Build data-driven in-app experiences, powered by Whatfix Analytics solution. With guidance analytics, uncover insights on user content engagement, identify content weak points and unique user behavior, and understand content completion rate via an easy-to-understand dashboard with intuitive and customizable graphs and reports.
View and analyze Guidance Analytics metrics aggregated across enterprise applications at the portfolio level.
Manual: Manually translate content to other languages directly within the Whatfix software, or use an export/import functionality.
Auto Translation: Easily translate DAP content with a click using Whatfix’s Auto Translation or integrate your existing translation tools for seamless content localization.
Auto Translation
Automated testing to validate Flows are working as expected and address issues caused by application UI changes. Receive email notifications with reports, videos, and recommendations to fix any identified errors.
Out-of-the-box content templates, integrations, and analytics to help you kickstart your DAP journey.
Data & Security
Gain access to detailed historical information and data pertaining to activities completed by content authors and administrators in the Whatfix Dashboard (the content management tool.)
Selection of the Whatfix Data Center where Whatfix will be hosted for the deployment.
Aggregate insights from existing enterprise apps, combine and exchange data, and attribute workflows across software products to understand, enhance, and unify your end-user experience across your application stack. Standard plan limited to 2 integrations.
Single-sign on authentication process that enables end user and content authors to access the Whatfix software with your own organization’s login credentials.
Restrict access to Whatfix software to a predefined set of IP addresses to meet your security compliance policies.
Available deployment methods. Some features and functionalities in Standard and Premium plans may not be available under a self-hosted deployment model.
Cloud & self-hosted
End users receive Whatfix’s guided experiences without having an internet connection.
Deploy Whatfix content on desktop applications running in virtual desktop environments, including Citrix and Azure Virtual Desktop.
Services & Support
Standard support available Monday through Friday, 24 hours a day.
Your trusted advisor from day one, assisting you to have a successful implementation, helping you scale your digital adoption program, and ensuring you are continuously meeting your business goals.
Content author’s access to Whatfix University for self-paced training and certification programs to help them advance their digital adoption skills.
Collapse features
Enterprise
Multi-app plans for employee or customer-facing applications. Talk to Sales >
All features
Drive enterprise-wide transformation at scale with flexible offerings designed for multi-app or unlimited DAP implementations.+
Collapse features
Product Analytics: Standard Plan Included for Free
Capture & Insights
Standard
Free plan exclusively available with any DAP Web & Desktop plan.
In-app guidance provides contextual, interactive, and intuitive, guided experience and help resources to end-users, including:
Checklist/Task List: To-do list of tasks for users to help kickstart their onboarding process
Smart Tips: Contextual information pertaining to a specific element in the application that provides the user with additional details.
Flows: Step-by-step instructions that help users learn an objective, complete a task, or learn a workflow.
Nudges/Beacons: Pulsating spot that draws users’ attention to a specific element on your application. Also called hotspots.
In-App Messages/Pop-Ups: Information widgets used to inform users about events that need their immediate attention that overlay on the entire applications screen and require a user to close the modal window.
Custom Surveys: Build native, custom surveys and collect user insights directly within the application.
Custom Surveys
Analytics of how users are engaging with Whatfix widgets (for eg: number of times a pop-up was clicked, Flow completion, drop offs etc.) to build data-driven DAP experiences. Gain insights on user content engagement data, unique user behavior, and content completion rate via an easy-to-understand dashboard, intuitive and customizable graphs, and reports.
User Segmentation
Use predefined user segments or create custom segments based on static user properties to deliver contextual in-app experiences.
Data & Security
Selection of the Whatfix Data Center where the content will be hosted for the deployment.
Mixpanel, Amplitude, and/or segment based integrations based on customer’s needs
Available deployment methods. Some features and functionalities in Standard plan may not be available under a self-hosted deployment model.
Cloud & self-hosted
Services & Support
Standard support available Monday through Friday, 24 hours a day.
Your trusted advisor from day one, assisting you to have a successful implementation, helping you scale your digital adoption program, and ensuring you are continuously meeting your business goals.
Content author’s access to Whatfix University for self-paced training and certification programs to help them advance their digital adoption skills.
Standard
For employee or customer-facing applications. Get a Demo >
All features
Guidance
In-app guidance provides contextual, interactive, and intuitive, guided experience and help resources to end-users, including:
Checklist/Task List: To-do list of tasks for users to help kickstart their onboarding process
Smart Tips: Contextual information pertaining to a specific element in the application that provides the user with additional details.
Flows: Step-by-step instructions that help users learn an objective, complete a task, or learn a workflow.
Nudges/Beacons: Pulsating spot that draws users’ attention to a specific element on your application. Also called hotspots.
In-App Messages/Pop-Ups: Information widgets used to inform users about events that need their immediate attention that overlay on the entire applications screen and require a user to close the modal window.
Custom Surveys: Build native, custom surveys and collect user insights directly within the application.
Custom Surveys
Analytics of how users are engaging with Whatfix widgets (for eg: number of times a pop-up was clicked, Flow completion, drop offs etc.) to build data-driven DAP experiences. Gain insights on user content engagement data, unique user behavior, and content completion rate via an easy-to-understand dashboard, intuitive and customizable graphs, and reports.
User Segmentation
Use predefined user segments or create custom segments based on static user properties to deliver contextual in-app experiences.
Data & Security
Selection of the Whatfix Data Center where the content will be hosted for the deployment.
Mixpanel, Amplitude, and/or segment based integrations based on customer’s needs
Available deployment methods. Some features and functionalities in Standard plan may not be available under a self-hosted deployment model.
Cloud & self-hosted
Services & Support
Standard support available Monday through Friday, 24 hours a day.
Your trusted advisor from day one, assisting you to have a successful implementation, helping you scale your digital adoption program, and ensuring you are continuously meeting your business goals.
Content author’s access to Whatfix University for self-paced training and certification programs to help them advance their digital adoption skills.
Collection of guided Flows, videos, help articles, links, and more in an embedded wiki, featuring QuickRead, an AI-powered tool that rapidly summarizes content results. Includes a built-in feedback option for users to provide input on the usefulness of help content and the underlying application.
Integration to use existing support and help resources currently available in knowledge base repositories to build your Whatfix digital adoption experience. ℹMaximum cap: 50,000 articles
Unlimitedℹ
An interactive list of tasks with due dates to help users kickstart their adoption journeys across applications.
Uncover insights on user engagement with DAP on OS Self-Help, pop-ups, and task lists via easy-to-understand dashboards with intuitive and customizable graphs and reports.
Easily translate content into other languages with a click of a button, directly in the Whatfix software.
Auto Translation
Internal Communication
Engage employees with on-screen pop-ups delivered directly to their desktops, featuring rich text and CTA buttons that can open links, launch applications, or initiate a DAP flow.
Notify employees with system alerts that share updates non-intrusively, ensuring workflows remain undisturbed—perfect for non-critical communications.
A centralized hub for employees to access all their notifications, allowing easy review of missed communications in one place, and with an option to snooze notifications for a specified duration.
Data & Security
Gain access to detailed historical information and data pertaining to activities completed by content authors and administrators in the Whatfix Dashboard (the content management tool.)
Selection of the Whatfix Data Center where Whatfix will be hosted for the deployment.
Aggregate insights from existing enterprise apps, combine and exchange data, and attribute workflows across software products to understand, enhance, and unify your end-user experience across your application stack.
Single-sign-on authentication process that enables end user and content authors to access the Whatfix software with your own organization’s login credentials.
Restrict access to Whatfix software to a predefined set of IP addresses to meet your security compliance policies.
Available deployment methods.
Cloud
Services & Support
Standard support available Monday through Friday, 24 hours a day.
Your trusted advisor from day one, assisting you through a successful implementation, helping you scale your training program, and ensuring you are continuously meeting your business goals.
Standard
For employee or customer-facing applications. Get a Demo >
All features
Guidance
Collection of guided Flows, videos, help articles, links, and more in an embedded wiki, featuring QuickRead, an AI-powered tool that rapidly summarizes content results. Includes a built-in feedback option for users to provide input on the usefulness of help content and the underlying application.
Integration to use existing support and help resources currently available in knowledge base repositories to build your Whatfix digital adoption experience. ℹMaximum cap: 50,000 articles
Unlimitedℹ
An interactive list of tasks with due dates to help users kickstart their adoption journeys across applications.
Uncover insights on user engagement with DAP on OS Self-Help, pop-ups, and task lists via easy-to-understand dashboards with intuitive and customizable graphs and reports.
Easily translate content into other languages with a click of a button, directly in the Whatfix software.
Auto Translation
Internal Communication
Engage employees with on-screen pop-ups delivered directly to their desktops, featuring rich text and CTA buttons that can open links, launch applications, or initiate a DAP flow.
Notify employees with system alerts that share updates non-intrusively, ensuring workflows remain undisturbed—perfect for non-critical communications.
A centralized hub for employees to access all their notifications, allowing easy review of missed communications in one place, and with an option to snooze notifications for a specified duration.
Data & Security
Gain access to detailed historical information and data pertaining to activities completed by content authors and administrators in the Whatfix Dashboard (the content management tool.)
Selection of the Whatfix Data Center where Whatfix will be hosted for the deployment.
Aggregate insights from existing enterprise apps, combine and exchange data, and attribute workflows across software products to understand, enhance, and unify your end-user experience across your application stack.
Single-sign-on authentication process that enables end user and content authors to access the Whatfix software with your own organization’s login credentials.
Restrict access to Whatfix software to a predefined set of IP addresses to meet your security compliance policies.
Available deployment methods.
Cloud
Services & Support
Standard support available Monday through Friday, 24 hours a day.
Your trusted advisor from day one, assisting you through a successful implementation, helping you scale your training program, and ensuring you are continuously meeting your business goals.
Collapse features
Plans for Web & Desktop Apps
Standard
Free plan exclusively available with any DAP Web & Desktop plan.
Drive enterprise-wide transformation at scale with flexible offerings designed for multi-app or unlimited Product Analytics implementations.
Track end-users’ actions, analyze their behavior, and make meaningful decisions to improve application experiences and increase end-user engagement.
25
Unlimited
View and analyze the usage and adoption metrics of your enterprise applications and processes.
Automatically track users’ page URL visits and reduce the effort required via manual tracking. Not available on desktop-based apps.
Out-of-the-box analytics widgets and ability to build your own custom dashboards to easily track application performance, usage, CTA clicks, and more in a single view.
Gain clear insights into user completion rates of every single step within a process and total time-to-completion to quickly identify improvement opportunities.
See a feature’s usage over a set time period using different types of visualization charts. For eg: you can see how many users from the US region clicked the ‘Create’ button everyday while using Chrome browser from Jan, 2022 to March, 2022.
Understand different paths users are taking on your application. For eg: see the different paths newly signed up users are taking after landing on your application. See what all pages they have clicked after that.
Capture the properties of the user to create a comprehensive view of that user along with the historical perspective of the changes that happened to the user’s properties. For eg: of user properties-device type, browser, country, etc. Not available on desktop-based apps.
Event properties are a way to send contextual data along with the events so better analysis can be performed, and data-driven decisions can be taken. Not available on desktop-based apps.
Analyze behaviors of segmented groups of users based on common characteristics and customize the user experience presented to different cohorts to achieve your desired outcome with contextual, relevant information. For eg: a cohort could be of active users. Where active users could be defined as users who visited at least 5 pages in the last 30 days.
Services & Support
Standard support available Monday through Friday, 24 hours a day.
Your trusted advisor from day one, assisting you to have a successful implementation, helping you scale your digital adoption program, and ensuring you are continuously meeting your business goals.
Content author’s access to Whatfix University for self-paced training and certification programs to help them advance their digital adoption skills.
Standard
Free plan exclusively available with any DAP Web & Desktop plan. Get a Demo >
All features
Capture & Insights
Track end-users’ actions, analyze their behavior, and make meaningful decisions to improve application experiences and increase end-user engagement.
25
View and analyze the usage and adoption metrics of your enterprise applications and processes.
Automatically track users’ page URL visits and reduce the effort required via manual tracking. Not available on desktop-based apps.
Out-of-the-box analytics widgets and ability to build your own custom dashboards to easily track application performance, usage, CTA clicks, and more in a single view.
Gain clear insights into user completion rates of every single step within a process and total time-to-completion to quickly identify improvement opportunities.
See a feature’s usage over a set time period using different types of visualization charts. For eg: you can see how many users from the US region clicked the ‘Create’ button everyday while using Chrome browser from Jan, 2022 to March, 2022.
Understand different paths users are taking on your application. For eg: see the different paths newly signed up users are taking after landing on your application. See what all pages they have clicked after that.
Capture the properties of the user to create a comprehensive view of that user along with the historical perspective of the changes that happened to the user’s properties. For eg: of user properties-device type, browser, country, etc. Not available on desktop-based apps.
Event properties are a way to send contextual data along with the events so better analysis can be performed, and data-driven decisions can be taken. Not available on desktop-based apps.
Analyze behaviors of segmented groups of users based on common characteristics and customize the user experience presented to different cohorts to achieve your desired outcome with contextual, relevant information. For eg: a cohort could be of active users. Where active users could be defined as users who visited at least 5 pages in the last 30 days.
Services & Support
Standard support available Monday through Friday, 24 hours a day.
Your trusted advisor from day one, assisting you to have a successful implementation, helping you scale your digital adoption program, and ensuring you are continuously meeting your business goals.
Content author’s access to Whatfix University for self-paced training and certification programs to help them advance their digital adoption skills.
Collapse features
Premium
Plan available for web or desktop-based employee or customer-facing applications. Get a Demo >
All features
Capture & Insights
Track end-users’ actions, analyze their behavior, and make meaningful decisions to improve application experiences and increase end-user engagement.
Unlimited
View and analyze the usage and adoption metrics of your enterprise applications and processes.
Automatically track users’ page URL visits and reduce the effort required via manual tracking. Not available on desktop-based apps.
Out-of-the-box analytics widgets and ability to build your own custom dashboards to easily track application performance, usage, CTA clicks, and more in a single view.
Gain clear insights into user completion rates of every single step within a process and total time-to-completion to quickly identify improvement opportunities.
See a feature’s usage over a set time period using different types of visualization charts. For eg: you can see how many users from the US region clicked the ‘Create’ button everyday while using Chrome browser from Jan, 2022 to March, 2022.
Understand different paths users are taking on your application. For eg: see the different paths newly signed up users are taking after landing on your application. See what all pages they have clicked after that.
Capture the properties of the user to create a comprehensive view of that user along with the historical perspective of the changes that happened to the user’s properties. For eg: of user properties-device type, browser, country, etc. Not available on desktop-based apps.
Event properties are a way to send contextual data along with the events so better analysis can be performed, and data-driven decisions can be taken. Not available on desktop-based apps.
Analyze behaviors of segmented groups of users based on common characteristics and customize the user experience presented to different cohorts to achieve your desired outcome with contextual, relevant information. For eg: a cohort could be of active users. Where active users could be defined as users who visited at least 5 pages in the last 30 days.
Services & Support
Standard support available Monday through Friday, 24 hours a day.
Your trusted advisor from day one, assisting you to have a successful implementation, helping you scale your digital adoption program, and ensuring you are continuously meeting your business goals.
Content author’s access to Whatfix University for self-paced training and certification programs to help them advance their digital adoption skills.
Collapse features
Enterprise
Multi-app plans for employee or customer-facing applications. Talk to Sales >
All features
Drive enterprise-wide transformation at scale with flexible offerings designed for multi-app or unlimited Product Analytics implementations.
Collapse features
Plan for Web Apps
Standard
Plan available
for employee or customer-facing applications.
Automatically capture application screens with every click as you execute processes on an instance.
Easily redact or replace text elements on the screen with a simple point-and-click.
Guidance
Interactive guided experience for end-users, including:
Self Help: Collection of guided Flows, videos, help articles, links, and more in an embedded wiki.
Task List: To-do list of tasks for users to help kickstart their training and onboarding process
Smart Tips: Contextual information about a specific element in the training environment that provides the user with additional details. Also called tooltips.
Flows: Step-by-step instructions that help users learn an objective, complete a task, or learn a workflow.
Pop-Ups: Information widgets used to inform users about events that need their immediate attention that overlay on the screen and require a user to close the modal window.
Launchers: Customizable button for one-click access to Flows, Pop-Ups, or videos for seamless, contextual support anywhere in the training environment.
Export interactive instance and guided experiences as videos, slide decks, articles, documents, PDF, and ODT files to scale training content creation efforts and repurpose Whatfix content as knowledge base articles, in your LMS, or for any L&D purpose.
Create custom multiple-choice quizzes to evaluate user proficiency.
Analytics
Automatically track user actions without the need to manually setup user events.
Gain clear insights into user completion rates and time-to-completion of every process step.
Track the number of users engaging with the training instances for any period.
Visualize different journeys taken by users to complete processes.
Analyze behaviors of segmented user groups based on common characteristics.
Deployment
Deploy training environments as web URLs configured with an existing Single Sign-On (SSO) mechanism.
Export training instances as SCORM packages and host them as learning modules in your LMS.
Allow multiple authors to collaborate and build training content without being restricted by author licenses.
Data & Security
Selection of the Whatfix Data Center where Mirror will be hosted for the deployment.
Single Sign-on authentication process that enables end users and content authors to access Whatfix content and the authoring software respectively.
Restrict access to Whatfix software to a predefined set of IP addresses to meet your security compliance policies.
Services & Support
Standard support available Monday through Friday, 24 hours a day.
Your trusted advisor from day one, assisting you through a successful implementation, helping you scale your training program, and ensuring you are continuously meeting your business goals.
Standard
Plan available for employee or customer-facing applications Get a Demo >
All features
Simulation
Automatically capture application screens with every click as you execute processes on an instance.
Easily redact or replace text elements on the screen with a simple point-and-click.
Guidance
Interactive guided experience for end-users, including:
Self Help: Collection of guided Flows, videos, help articles, links, and more in an embedded wiki.
Task List: To-do list of tasks for users to help kickstart their training and onboarding process
Smart Tips: Contextual information about a specific element in the training environment that provides the user with additional details. Also called tooltips.
Flows: Step-by-step instructions that help users learn an objective, complete a task, or learn a workflow.
Pop-Ups: Information widgets used to inform users about events that need their immediate attention that overlay on the screen and require a user to close the modal window.
Launchers: Customizable button for one-click access to Flows, Pop-Ups, or videos for seamless, contextual support anywhere in the training environment.
Export interactive instance and guided experiences as videos, slide decks, articles, documents, PDF, and ODT files to scale training content creation efforts and repurpose Whatfix content as knowledge base articles, in your LMS, or for any L&D purpose.
Create custom multiple-choice quizzes to evaluate user proficiency.
Analytics
Automatically track user actions without the need to manually setup user events.
Gain clear insights into user completion rates and time-to-completion of every process step.
Track the number of users engaging with the training instances for any period.
Visualize different journeys taken by users to complete processes.
Analyze behaviors of segmented user groups based on common characteristics.
Deployment
Deploy training environments as web URLs configured with an existing Single Sign-On (SSO) mechanism.
Export training instances as SCORM packages and host them as learning modules in your LMS.
Allow multiple authors to collaborate and build training content without being restricted by author licenses.
Data & Security
Selection of the Whatfix Data Center where Mirror will be hosted for the deployment.
Single Sign-on authentication process that enables end users and content authors to access Whatfix content and the authoring software respectively.
Restrict access to Whatfix software to a predefined set of IP addresses to meet your security compliance policies.
Services & Support
Standard support available Monday through Friday, 24 hours a day.
Your trusted advisor from day one, assisting you through a successful implementation, helping you scale your training program, and ensuring you are continuously meeting your business goals.
Collapse features
Product & Services Add-Ons
On-Premise Authoring
Allows customer content and Whatfix deployment to be hosted in your own network.
White-Label
Rebrand Whatfix DAP guidance as your own to provide users a consistent look and feel
experience on your application.
24/7 Customer Support
Support via email and ticketing system available around the clock, 24/7.
Professional Services
Dedicated engagement with Whatfix experienced professionals to create and support strategic initiatives with a defined business outcome to drive ROI.
Digital Adoption Assistant (DAA)
Certified professional to accelerate content authorship and supercharge your training and digital adoption strategy.
Digital Adoption Program Manager (DAPM)
Experienced project manager to drive project governance for your multi-app DAP
implementation.
Discover Why Enterprises Trust Whatfix
"The Whatfix Team has been responsive and easy to work with. We have saved approximately $950,000 from our deployments, allowing us to allocate resources to profit-generating activities."
Amy Boldt,
Frequently Asked Questions
Pricing for each product and plan is composed of a flat fee, plus user license fees. The flat fee depends on the product and plan you need. User license fees are defined based on the type of user who will access the application where Whatfix will be deployed, as further defined below:
For employee-facing applications used by your employees for internal business functions a user license is equal to the total number of users with access to such application.
For customer-facing applications used by your customers or external-facing users (partners or any other third-party) a user license is equal to the monthly active users (MAUs) with access to such applications.
Absolutely! You can sign up for a free trial to give Whatfix a test drive here.
Yes, we offer discounts based on your specific needs. Book a demo now for more info.
Employee-facing applications are those used by your employees for internal business functions. Our pricing model for these applications is designed based on the total number of employees with access to the application where Whatfix guidance will be deployed.
Customer-facing applications are those used by your customers, partners, or external users. Our pricing model for these applications is designed based on monthly active users (MAUs) with access to the application where Whatfix guidance will be deployed.
Yes, you can buy the Product Analytics Premium plan for any web-based or desktop-based application to measure and track application usage, feature adoption, and more. We also offer Enterprise Product Analytics plans for unlimited, employee-facing web applications.
Take the Next Steps
Schedule a free 30-minute meeting with a Whatfix expert to gain personalised insights into how Whatfix can address your unique needs and drive business success.
Plan available
for employee or customer-facing applications.
