Whatfix, a leading GenAI Digital Adoption, Analytics, and Simulation Platform, Advances to Premier Tier in Guidewire’s PartnerConnect Program

December 08, 2025: Whatfix, the global AI-native platform for enterprise adoption, today announced its elevation to Premier tier in the Guidewire PartnerConnect Technology Alliances program. This milestone reinforces Whatfix’s commitment to helping insurers accelerate digital transformation, boost user productivity, and maximize the value of their Guidewire investments.

“Being promoted to the Premier tier underscores the strength and maturity of our collaboration with Guidewire,” said Vispi Daver, Global Head of Sales and Partnerships at Whatfix. “Together, we are helping redefine how insurers adopt and scale technology – helping them modernize faster, drive measurable productivity gains, and achieve lasting transformation. This recognition positions us to expand our joint market presence, unlock new customer opportunities, and deliver even greater value to insurers worldwide.”

“Congratulations to Whatfix on its promotion to the Premier tier. Whatfix has excelled at helping our shared customers accelerate user adoption of Guidewire Cloud. By embedding real-time guidance and capturing behavioral insights in Guidewire InsuranceSuite, Whatfix empowers insurers to streamline processes, increase efficiency, and realize value from their cloud transformation faster,” said Will Murphy, Vice President, Marketplace and Technology Alliances at Guidewire.

Strengthening a Proven Partnership

Whatfix has been a Guidewire partner for more than four years,  working to help insurers modernize operations and accelerate cloud transformation. With more than 18 joint customers globally, the partnership enables insurers to maximize value across ClaimCenter and PolicyCenter for cloud and on-premises.

At one recent insurer, Whatfix helped deliver measurable outcomes:

  • Estimated annual savings in the millions across training, support, and productivity
  • Up to 40% faster content creation for training materials
  • Up to 100 daily support tickets eliminated through self-help automation

These results highlight the tangible benefits of combining Whatfix’s automation and digital adoption capabilities with Guidewire, the leading core platform for P&C insurers.

Beyond measurable impact, Whatfix enables Guidewire customers to achieve transformation across critical use cases. It delivers seamless onboarding experiences, helps ensure insurance compliance, enhances claims and quote efficiency, and helps reduce claims leakage through guided, in-app automation, among others.

Why Premier Matters

The Guidewire PartnerConnect Premier tier validates Whatfix’s certified expertise and proven record of creating impact for insurers worldwide. This recognition affirms that Whatfix Extensions, available in the Guidewire Marketplace, meet the high Guidewire standards for quality, compatibility, and performance, giving insurers a trusted path to accelerate adoption and transformation on InsuranceSuite on Guidewire Cloud Platform. It reinforces Whatfix’s ability to drive faster adoption, analytics-driven transformation, and measurable ROI on Guidewire investments, while enabling global system integrators to leverage a scalable, validated partner that integrates seamlessly into their Guidewire-based transformation programs. 

About Whatfix

Whatfix is an AI platform advancing the “userization” of enterprise applications, empowering companies to maximize the ROI of their digital investments. Powered by a proprietary AI engine ScreenSense, Whatfix continuously interprets application workflow context and user intent to boost user productivity, ensure process compliance, and elevate user experience across applications and AI agents. The product portfolio includes a Digital Adoption Platform (DAP), Mirror for hands-on system and call simulation based training, and Product and AI agent analytics for no-code insights. With seven offices across the US, India, UK, Germany, Singapore, and Australia, Whatfix supports 700+ enterprises, including 80+ Fortune 500s like Shell, Schneider Electric, and UPS Supply Chain Solutions. Backed by investors such as Warburg Pincus, Softbank Vision Fund 2, Dragoneer, Peak XV Partners, Eight Roads, and Cisco Investments, software clicks with Whatfix. For more information, visit the Whatfix website.

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