Leverage AI Powered Context & Intent Engine To Drive More Outcomes
ScreenSense™ is Whatfix’s patented Context & Intent engine that perceives user interfaces like a human — recognizing actions, anticipating needs, and enabling your software to respond intelligently in real time.
How it Works
Helping your software understand users — so your users don’t need to understand your software. ScreenSense brings intelligence to every screen by recognizing what users are doing, understanding what they need, and responding in the moment — without adding complexity to your tech stack.
Context
ScreenSense identifies the screen your user is on and what they’re interacting with — across any app, on any device.
Intent
Whether users are stuck, exploring, or completing a task, ScreenSense interprets their behavior and pinpoints their intent.
Action
Based on what’s happening, ScreenSense triggers the right in-app guidance, help article, or automation — instantly and contextually.
Transform Application Experiences and Maximize Software ROI With ScreenSense
For End Users
- Real-time, intuitive assistance that adapts to their needs.
- Contextual, personalized guidance that simplifies complex tasks.
- Enhanced productivity and faster adoption of new software.
- Consistent and seamless experience across all platforms.
For Businesses
- Deep application intelligence is used to understand user behavior better and optimize processes.
- Hyper-accurate segmentation for delivering targeted guidance and support.
- Data-driven decisions with actionable insights to maximize technology ROI.
- Faster time to value and increased efficiency..
Unlocking Endless Possibilities With ScreenSense
Auto-Adapt to Software Changes
ScreenSense dynamically adapts to software workflow and task updates, intelligently adjusting to UI changes like position, language, and color. This significantly reduces maintenance and ensures your user guidance remains consistently accurate.
Intelligent, Powerful Element Detection
Powered by AI, ScreenSense accurately identifies and interacts with even “weak” UI elements. It guarantees reliable automation by leveraging large language models (LLMs) to generate robust CSS selectors.
Context-Aware Cross-Application Journeys
Deliver seamless user experiences by maintaining context across different applications.
Automation & Compliance
Automates repetitive tasks and enforces compliance protocols, like auto-populating form fields and streamlining approval workflows.
At the heart of the userization approach is ScreenSense, a next-generation suite of patented technologies, that fuels Whatfix’s products to empower organizations in accelerating digital adoption, enhancing user experiences, and delivering maximum ROI from their transformation efforts.
Sharat Hari N
VP at Everest Group
By the numbers
Whatfix Difference
125%
Increase in employee productivity
45%
Reduction on support queries
84%
Reduction in training content costs
65%
Reduction in go-to-launch enterprise application
3x
Faster time to proficiency for a new employee
30%
Reduction in knowledge discovery time
Software Clicks Better With Whatfix
With the AI-powered Whatfix DAP, you can create in-app guidance, support users in the flow of work, and analyze application usage.