Trusted digital adoption partner of Fortune 1000 companies
Drive User Adoption With In-App Assistance & Proactive Self-Support
Increase user adoption with contextual training, in-app task assistance, proactive self-support, and learning in the flow of work.
Empower Users to Unlock Their True Potential With Frictionless Experiences
Guidance
Enable users with contextual in-app guidance
Accelerate new user onboarding, drive feature adoption, deliver personalized communication, and build power users.
Support
Provide proactive self-service support
Support users at the moment of need with Self Help, an in-app resource center that integrates with your knowledge repositories. Self Help empowers end-users to search for issues they’re facing, reducing the burden on your support teams.
Analytics
Analyze product usage and identify user adoption friction
Track any user event, analyze product usage, benchmark time-to-adoption, pinpoint areas of user dropoff, and take a data-driven approach to user adoption.
Surveys
Centralize your product feedback with in-app surveys
Build and launch in-app surveys to understand customer sentiment, manage feature requests, personalize onboarding, and close the feedback loop.
The Whatfix Platform
Analyze. Create. Engage.
Whatfix is an AI-powered, pure-play digital adoption provider. Trusted by 700+ organizations, Whatfix strives to make technology user-centric, rather than making people technology proficient, with its line of products.
User Adoption Clicks Better With Whatfix
See why Fortune 1000 enterprises choose Whatfix as their user adoption partner.
No-code content editor
Create on-brand in-app guidance and user assistance contextualized to end-user roles with Whatfix Studio.
Analyze and engage in one platform
Capture user events and analyze product usage to identify areas of friction. Take a data-driven approach to creating new in-app content and improving product-led experiences within a single platform.
AI-powered
Integrating generative AI into its digital adoption platform, Whatfix offers content authoring assistance, information synthesizing, performing in-app tasks based on user input, and more.
Auto-translate your in-app content
Translate your in-app content to 70+ languages automatically without recreating user experiences.
Deploy on any application type
From desktop, mobile, or web apps, Whatfix can be deployed on any type of application.
Customer-centric approach
Our digital adoption experts help you drive outcomes, from dedicated onboarding, post-deployment content author training, 24/5 support, our customer community, and Center of Excellence.
With Whatfix, Takealot has enabled its sellers to make their first sale with frictionless product-led portal onboarding, keep up with advanced seller portal features and selling techniques with in-app communication, and overcome support issues with self-guided experiences.
Louanne Reynolds
83%
Faster time-to-value for new marketplace sellers.
GUIDE
What Is a DAP?
See why IDC predicts that by 2027, 80% of G1000 organizations will mitigate technical skills shortages and conduct employee upskilling with a DAP in our ultimate guide.
BLOG
How to Improve Feature Adoption
Learn how to launch new features, promote them to users, and drive adoption with in-app strategies.
REPORT
The Forrester Wave™: Digital Adoption Platforms, Q4 2024
Read why Forrester named Whatfix a leader in its most recent Forrester Wave™ report.
BEST-IN CLASS SOLUTIONS
Recognized by
industry leaders
Software Clicks Better With Whatfix
With the AI-powered Whatfix DAP, you can create in-app guidance, support users in the flow of work, and analyze application usage.
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Boost User Adoption by 40%
In-app guidance. AI-powered workflow support. App usage analytics.
