Whatfix + SAP

SAP Applications Clicks Better With Whatfix’s Digital Adoption Platform

Enable SAP end-users on S/4HANA, Ariba, SuccessFactors, Concur, Sales Cloud, or any SAP application with contextual in-app guidance, reinforcement training, user communication, and moment-of-need support built with Whatfix’s no-code content editor to drive SAP adoption and achieve business outcomes.

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DAP on SAP Benefits

Whatfix drives business outcomes by enabling employees with better SAP experiences

Enable your end-users with contextual assistance and drive SAP adoption.

Reduce new employee time-to-proficiency and enable SAP end-users with contextual, guided in-app experiences like Flows, Task Lists, and Smart Tips to improve productivity, drive adoption, and achieve business outcomes.

Support SAP end-users at the moment of need, driving productivity

Whatfix enables all SAP end-users with contextual support to complete SAP tasks efficiently with in-app performance support at critical moments – eliminating SAP application friction, reducing errors made by end-users, and improving process governance.

Understand how end-users engage with SAP applications and optimize digital processes

With Whatfix Guidance Analytics, analyze how SAP end-users engage with your Whatfix-built in-app content, like Task List completion rates, Flow dropoffs, and Smart Tip views. With Product Analytics, capture and analyze SAP end-user behavior and adoption without engineering support, including user actions, attributes, event tributes, and auto-capture to better frictionless SAP application experiences and workflows.

Whatfix DAP on SAP Features

See How Whatfix Enables SAP End-Users

In-App Guidance

Use Whatfix’s no-code Visual Editor to create in-app guided content in SAP applications like Flows, Task Lists, Smart Tips, Beacons, Pop-Ups, Field Validations, and more. Onboard new end-users quickly with SAP Tours and Task Lists, manage constant change with Pop-Ups, drive process adoption with Flows, alert employees of timely information with Smart Tips, and more.

Self Help

Self Help is an in-app resource center that overlays your Salesforce UI and integrates with your end-user support content like your SOPs, playbooks, workflows, company policies, training resources, and more, providing a searchable help center with contextual answers to end-user queries. Self Help entries trigger in-app Flows or can link to external resources.

Guidance Analytics

Guidance Analytics empowers teams with insights into SAP end-user engagement and usage related to your Whatfix in-app content with easy-to-understand user reports. Quickly extract endless data points like how many users finished a Task List, what users completed a mandatory Flow, the most common queries users are searching for in Self Help, the percent of users interacting with Smart Tips, and more.