Analytics

Analyze User Behavior With Whatfix Product Analytics

Understand your users’ digital journeys and feedback across the application to supercharge application adoption and user retention

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Software Clicks Better With Whatfix Product Analytics

Whatfix Product Analytics empowers application owners and product managers with a no-code event-tracking solution to analyze user behavior on internal software and customer-facing apps.

User Journeys

Understand the various paths your users take while navigating through an application to help you optimize the parts of the user experience that matter the most.

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Trend Insights

View and compare feature usage over periods or by different user cohorts to uncover potential patterns and influencing factors.

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Funnels

Analyze how users navigate defined paths and identify potential problem areas within a process where users tend to drop off.

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Cohorts

Build user segments based on specific user actions, attributes, and criteria. Compare Cohorts against one another and use this data to create contextual experiences built for specific user segments.

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Surveys

Capture user feedback with in-app surveys to gauge product experience, user sentiment, CSAT, and more. Get insights from qualitative responses with ease through AI-powered survey analysis.

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Product Analytics Software for Application Owners

See why Fortune 1000 enterprises and product-led companies choose Whatfix as their product analytics technology partner.

No-code event tracking

Set up custom actions and user events to track without engineering dependencies, empowering IT and product teams.

AI-powered, actionable insights

No need for deep analytics expertise, uncover insights using a simple natural language conversational interface.

Analyze and engage in one platform

Capture behavioral insights and use them to improve product experiences within a single platform.

Supports desktop and COTS applications

Track product usage and user behavior across desktop and web-based applications, custom-built applications, and third-party enterprise software.

Take data-driven decisions on application spends

Benchmark and monitor IT application usage, adoption and license utilization.

Customer-centric approach

All customers receive a dedicated CSM, onboarding program manager, post-deployment training, 24/5 support, and access to our Center of Excellence.

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