Celebrating Excellence
2024
Best Relationship – Enterprise
Digital Adoption Platform – APAC
Product Analytics – Momentum
Digital Adoption Platform – Europe
Digital Adoption Platform
Digital Adoption Platform – Americas
Product Analytics- Enterprise
Digital Adoption Platform – Best Usability – Enterprise
Product Analytics – Momentum Leader
EcoVadis Bronze Medal
G2 – Best Software Awards Winner among Indian Software Companies
Customer Service – Momentum Leader
Product Analytics – Leader – Mid-Market
Customer Service – Leader
Digital Adoption Platform- EMEA
Digital Adoption Platform- Europe
Digital Adoption Platform- Mid-Market
Digital Adoption Platform- Enterprise
Digital Adoption Platform- Leader
Digital Adoption Platform- Momentum Leader
Customer Self-Service – Australia
Customer Self-Service – Americas
Digital Adoption Platform – Momentum Leader
Digital Adoption Platform – Leader
Digital Adoption Platform – Leader – Enterprise
Leader – Europe Customer Self-Service
Leader – Digital Adoption Platform
Momentum Leader – Digital Adoption Platform
Leader – Enterprise Digital Adoption Platform
Best Relationship – Customer Self-Service
2023
Customer Service Department of the Year
Company of the Year, IT Software
Chief Technology Officer of the Year, IT Software
IT Solutions for Enterprise
Customer Service Department of the Year
Employee Experience – Best Innovative or Emerging Tech Solution
Disruptor Company in Information Technology Software
Emerging Startup of Customer Service Software
Employer of the Year, Stevie
Momentum Leader – Product Analytics
Leader – Americas Mid-Market Product Analytics
Leader – Enterprise Product Analytics
Leader – Product Analytics
Leader – Mid-Market Product Analytics
Leader – Americas Enterprise Product Analytics
Leader – EMEA Product Analytics
Leader – Digital Adoption Platform
Momentum Leader – Digital Adoption Platform
Leader – India Digital Adoption Platform
Leader – Enterprise Digital Adoption Platform
Leader – Europe Digital Adoption Platform
Leader – Asia Pacific Digital Adoption Platform
Leader – EMEA Digital Adoption Platform
Leader – Asia Digital Adoption Platform
Leader – Americas Enterprise Digital Adoption Platform
Leader – Americas Product Analytics
Leader – Americas Digital Adoption Platform
Best Relationship – Enterprise Digital Adoption Platform
Leader – Mid-Market Product Analytics
High Performer – ANZ Customer Self-Service
Leader – APAC Customer Self-Service
Leader – Enterprise Customer Self-Service
Most Implementable – Enterprise Digital Adoption Platform
Leader – Enterprise Product Analytics
Leader – Enterprise Customer Self-Service
Leader – Europe Customer Self-Service
Best Usability – Enterprise Digital Adoption Platform
High Performer – Europe Mid-Market Customer Self-Service
Leader – Americas Customer Self-Service
Momentum Leader – Customer Self-Service
High Performer – EMEA Mid-Market Customer Self-Service
Leader – Europe Enterprise Customer Self-Service
Momentum Leader – Digital Adoption Platform
Best Support – Enterprise Product Analytics
Leader – Customer Self-Service
Momentum Leader – Customer Self-Service
Leader – Mid – Market Digital Adoption Platform
Leader – Customer Self-Service
Leader – Enterprise Digital Adoption Platform
Leader – Enterprise Digital Adoption Platform
Leader – Mid-Market Digital Adoption Platform
Leader – Europe Customer Self-Service
Momentum Leader – Customer Self-Service
Leader – Product Analytics
Leader – Asia Customer Self-Service
Leader – APAC Customer Self-Service
Best Usability – Enterprise Digital Adoption Platform
Leader – Product Analytics
Leader – Customer Self-Service
Leader – Small Business Customer Self-Service
Momentum Leader – Digital Adoption Platform
Momentum Leader – Digital Adoption Platform
Leader – Mid-Market Customer Self-Service
Leader – Mid-Market Digital Adoption Platform
Leader Europe – Digital Adoption Platform
Leader Europe – Digital Adoption Platform
Ease of Use – Enterprise Digital Adoption Platform
Leader – Digital Adoption Platform
Leader – Enterprise Digital Adoption Platform
Momentum Leader – Customer Self-Service
Leader – Mid-Market Customer Self-Service
High Performer – Europe Customer Self-Service
Leader – Enterprise Customer Self-Service
Leader APAC -Customer Self-Service
HCM Excellence Awards by Brandon Hall Group – AkzoNobel
2022
Great Place To Work Certified (India)
Customer Service Department of the Year
Sales and Customer Service Department of the Year
Stephanie Roodhouse, Sr. Director – Customer Advocacy & Experience
Innovation in Enterprise
Intelligent Business Process Management
Innovations in IT
Hot Technology of the Year
IT Products and Services for Enterprise (Medium)
Asia’s 100 Power leaders in HR
Digital Adoption Platform
Indian Growth Champions
ANZ Customer Self-Service
Enterprise Digital Adoption Platform
Enterprise Digital Adoption Platform
Customer Self-Service
Enterprise Digital Adoption Platform
Enterprise Digital Adoption Platform
Enterprise Customer Self-Service
Digital Adoption Platform
Customer Self-Service
Mid-Market Digital Adoption Platform
Mid-Market Customer Self-Service
Small-Business Customer Self-Service
Customer-Centric Culture
Employer of the Year – Computer Software
Emerging Startup Award
Customer-Centric Culture
Featured second consecutive year in Deloitte’s Fast 500
Leader – Enterprise Customer Self-Service
Best Support – Enterprise Digital Adoption Platform
Leader – Mid Market Customer Self-Service
Momentum Leader – Customer Self-Service
Leader – Enterprise Digital Adoption Platform
Leader – Mid Market Digital Adoption Platform
Leader – Small Businesses Digital Adoption Platform
Momentum Leader – Digital Adoption Platform
Easiest Setup – Enterprise Digital Adoption Platform
Users Most Likely to Recommend – Customer Self-Service
Momentum Leader – Customer Self-Service
Momentum Leader – Digital Adoption Platform
Quality of Support – Enterprise Digital Adoption Platform
High Performer – Small Businesses
2021
Whatfix ranked 20th and got feature spot on Nasdaq tower
Customer Centric Culture
Ranked 143 in Deloitte’s Fast 500
Customer Success of the year in USA
CEO of the Year
Company of the Year, IT Software
Customer Success Team-Department of the Year
Khadim Batti, Entrepreneur of the year, IT Software
Disruptor Company of the year
Achievement in Customer Satisfaction
Customer Service Department of the Year
Whatfix is preferred choice by TrustRadius
Entrepreneur of the Year (Khadim Batti), Gold Winner
Best integration of technology in an Education/Digital Learning Services interface or application, Gold Winner
Best Tech Startups in San Jose