Trusted digital adoption partner of Fortune 1000 companies
People-Centric Approach to AI Adoption
Drive AI adoption beyond deployment. Guide employees to their AI ‘aha!’ moment, enable GenAI usage within existing workflows, and maximize ROI.
Accelerate AI Adoption & Unlock Its Full Potential
With Whatfix, gain the insights and tools needed to accelerate AI-driven change, maximize business impact, and enable your teams to reach their goals.
Drive awareness and onboard users
Introduce AI tools to end-users with proactive onboarding, contextual in-app prompts, and interactive overlays – enabling users to integrate GenAI into their workflows.
Provide in-app reinforcement training
Nudge employees at critical friction points, guiding them to replace manual tasks with AI-powered workflows—reinforcing behavioral change.
Support users on any application
Guide employees through complex processes with intent-based prompts, ensuring seamless transitions between AI-powered tools, for effortless multi-step workflows.
Analyze AI usage and track adoption
Monitor usage patterns, identify adoption gaps, and deliver user action-triggered experiences to drive AI adoption.
Collect end-user feedback
Embed in-app surveys to collect feedback on friction points and AI usage to evolve your AI strategy and close the feedback loop continuously.
The Whatfix Platform
Analyze. Create. Engage.
Whatfix is an AI-powered, pure-play digital adoption provider. Trusted by 700+ organizations, Whatfix strives to make technology user-centric, rather than making people technology proficient, with its line of products.
AI Adoption Clicks Better With Whatfix
Empower end-users across the technology adoption lifecycle, from awareness to value realization.
Deploying AI ≠ Using AI
Investing in AI is just the first step. Without adoption, efficiency gains remain theoretical—not real.
Low Adoption = Wasted Investment
Enterprises spend millions on AI tools, yet many licenses go unused due to the lack of awareness, training, and enablement.
Resistance to Change Slows Progress
Without adoption support, employees fall back on old workflows, delaying digital transformation efforts.
AI Requires Reskilling
AI tools generate insights—but without guidance, employees don’t know when or how to use them effectively, leading to stalled adoption.
See why customers love Whatfix
“Whatfix reimagines our training. It supports in-application guidance across any interface and platform. And it’s so easy to update materials that we can, at last, keep pace with the system changes. Looking back, Whatfix was one of the best decisions we have made.”
Abby Essing Sr. Manager, Operations Services at Renewable Energy Group, Inc.
“The problem with any system training is that it’s really hard to tailor training based on user roles. With Whatfix, you have the opportunity to instantly access information, rather than wait until a subject matter expert is available.”
Nichola Holdship People Development Manager at Acorn Recruitment
“The interactions with the Whatfix team immediately made it clear they were interested in being true partners and not just vendors offering a transaction engagement. If we are going to spend time and money with a vendor, we need to know we are on the same team, not working against each other.”
Ash Shepherd Chief Product Officer at NTEN
“Cybersecurity is vital – but it’s also vital to get it right. With in-app guidance, we can help the next generation of Sophos customers secure their future.”
Remi Preghenella Director of Product Documentation and Digital Adoption at Sophos
“Whatfix is the ideal DAP for agile, customer-centric insurance organizations like Sentry. The difference is that people love using Whatfix. You don’t need technical skills to create and deploy content, it’s packed with innovation, and we can integrate it quickly across almost our entire application portfolio.”
Colleen Behnke Learning and Performance Specialist, Sentry Insurance
“The in-system training is a game changer. Whatfix really helped us move the needle toward using more current and innovative training solutions. We strongly value innovation as an organization and that includes innovating the way we learn.”
Jill Busch Director of Learning and Development at Manpower
Security & Compliance
Mitigate GRC Risks With Responsible AI Use
AI adoption comes with governance, risk, and compliance (GRC) challenges—from unauthorized usage to potential data leaks. With Whatfix, enforce responsible AI adoption by guiding employees on best usage practices, reinforcing compliance policies in real-time, and ensuring AI process governance – all without hindering innovation.
GUIDE
How to Build a People-First Approach to AI Adoption
See the importance of having a human-centered AI approach for your organization, from building frictionless user experiences to embedding upskilling within employee workflows, to showcase how to use GenAI assistants best.
BLOG
Why AI Project Implementations Are Failing
See why AI implementations are failing – and what organizations can do to better prepare their people for the impact GenAI will have on their roles.
BLOG
AI Readiness Framework: How to Prepare Your Organization
Learn how to prepare your workforce for the inevitable by upskilling employees and building an AI readiness framework.
BEST-IN CLASS SOLUTIONS
Recognized by
industry leaders
Software Clicks Better With Whatfix
With the AI-powered Whatfix DAP, you can create in-app guidance, support users in the flow of work, and analyze application usage.
