Trusted digital adoption partner of Fortune 1000 companies
Accelerate Source-to-Pay Adoption & Maximize ROI
With Whatfix for S2P applications, support users in the flow of work, maximize usage, and create frictionless procurement workflows.
Achieve procurement outcomes with frictionless source-to-pay workflows
Guidance
Accelerate eProcurement user onboarding and drive S2P application adoption
Reduce new employee time-to-proficiency and enable eProcurement end-users with contextual, guided in-app experiences like Flows, Task Lists, and Smart Tips to improve productivity, drive adoption, and achieve source-to-pay outcomes.
Support
Support S2P application users in the flow of work and drive productivity
Whatfix enables all procurement application end-users to complete S2P-related tasks such as quality control, purchase ordering, inventory management, vendor onboarding, etc. with in-app performance support at critical moments – eliminating e-procurement friction, reducing errors made by end-users, and improving process governance.
Analytics
Analyze S2P application usage, identify friction points, and optimize HR processes
Analyze how end-users engage with your in-app content, like Task List completion rates, Flow dropoffs, and Smart Tip views. With Product Analytics, track custom user events and analyze user behavior via Funnels, Journeys, and Cohorts to drive adoption and create frictionless procurement experiences.
The Whatfix Platform
Analyze. Create. Engage.
Whatfix is an AI-powered, pure-play digital adoption provider. Trusted by 700+ organizations, Whatfix strives to make technology user-centric, rather than making people technology proficient, with its line of products.
Source-to-Pay Software Click Better With Whatfix
See why procurement teams at Fortune 1000 enterprises choose Whatfix as their digital adoption partner.
No-code content editor
Create contextual in-app guidance and support content tailored to end-users roles and needs with Whatfix Studio.
Smart context
Automatically deliver contextual in-app guidance and support to end-users depending on where they’re at an application, the business process, their role, and more.
Immerse S2P application users with hands-on training
Create replica sandbox environments of your procurement applications for hands-on training without risking live software usage.
Analyze and engage in one platform
Capture user events and usage data to identify areas of friction and take a data-driven approach to new in-app guidance, and improve procurement experiences within a single platform.
AI-powered
Integrating generative AI into its digital adoption platform, Whatfix offers content authoring assistance, information synthesizing, performing in-app tasks based on user input, and more.
Customer-centric approach
Our digital adoption experts help you drive outcomes, from dedicated onboarding, post-deployment content author training, 24/5 support, our customer community, and Center of Excellence.
See why customers love Whatfix
“Whatfix reimagines our training. It supports in-application guidance across any interface and platform. And it’s so easy to update materials that we can, at last, keep pace with the system changes. Looking back, Whatfix was one of the best decisions we have made.”
Abby Essing Sr. Manager, Operations Services at Renewable Energy Group, Inc.
“The problem with any system training is that it’s really hard to tailor training based on user roles. With Whatfix, you have the opportunity to instantly access information, rather than wait until a subject matter expert is available.”
Nichola Holdship People Development Manager at Acorn Recruitment
“The interactions with the Whatfix team immediately made it clear they were interested in being true partners and not just vendors offering a transaction engagement. If we are going to spend time and money with a vendor, we need to know we are on the same team, not working against each other.”
Ash Shepherd Chief Product Officer at NTEN
“Cybersecurity is vital – but it’s also vital to get it right. With in-app guidance, we can help the next generation of Sophos customers secure their future.”
Remi Preghenella Director of Product Documentation and Digital Adoption at Sophos
“Whatfix is the ideal DAP for agile, customer-centric insurance organizations like Sentry. The difference is that people love using Whatfix. You don’t need technical skills to create and deploy content, it’s packed with innovation, and we can integrate it quickly across almost our entire application portfolio.”
Colleen Behnke Learning and Performance Specialist, Sentry Insurance
“The in-system training is a game changer. Whatfix really helped us move the needle toward using more current and innovative training solutions. We strongly value innovation as an organization and that includes innovating the way we learn.”
Jill Busch Director of Learning and Development at Manpower
WHITEPAPER
Unlock the Full Potential of Your S2P Applications With DAP
Learn how to maximize your source-to-pay application ROI by supporting end-users with in-app guidance and proactive user support.
GUIDE
What Is a DAP?
See why IDC predicts that by 2027, 80% of G1000 organizations will mitigate technical skills shortages and conduct employee upskilling with a DAP in our ultimate guide.
REPORT
The Forrester Wave™: Digital Adoption Platforms, Q4 2024
Read why Forrester named Whatfix a leader in its most recent Forrester Wave™ report.
BEST-IN CLASS SOLUTIONS
Recognized by
industry leaders
Software Clicks Better With Whatfix
With the AI-powered Whatfix DAP, you can create in-app guidance, support users in the flow of work, and analyze application usage.
