Trusted by Industry-Leading Companies
Build Frictionless Experiences & Drive User Adoption
With Whatfix for Product Teams, create in-app assistance, provide proactive self-support, collect feedback, and analyze product usage
Your product-led growth engine in one platform
Guidance
Enable users with contextual in-app guidance
Accelerate new user onboarding, drive feature adoption, and deliver personalized communication to drive user adoption and retention.
Support
Provide proactive self-service support
Support customers at the moment of need with Self Help, an in-app resource center that integrates with your knowledge repositories and allows end-users to search for any issues, reducing the burden on your support teams.
Analytics
Analyze user behavior and app usage with product analytics
Track user behavior with our no-code event tracking. Analyze product usage, benchmark conversions, identify areas of friction, and take a data-driven approach to your roadmap.
Surveys
Centralize your product feedback with in-app surveys
Build and launch in-app surveys to understand customer sentiment, manage feature requests, personalize onboarding, and close the feedback loop.
The Whatfix Platform
Analyze. Create. Engage.
Whatfix is an AI-powered, pure-play digital adoption provider. Trusted by 700+ organizations, Whatfix strives to make technology user-centric, rather than making people technology proficient, with its line of products.
Software Click Better With Whatfix
See why product-led growth teams choose Whatfix as their user adoption partner.
No-code content editor
Create on-brand in-app guidance and user assistance contextualized to end-user roles with Whatfix Studio.
Analyze and engage in one platform
Capture user events and product usage data to identify areas of friction. Take a data-driven approach to new user guidance, and improve product experiences within a single platform.
AI-powered
Integrating generative AI into its digital adoption platform, Whatfix offers content authoring assistance, information synthesizing, performing in-app tasks based on user input, and more.
Auto-translate your in-app content
Translate your in-app content to 70+ languages automatically without recreating user experiences.
Deploy on any application type
From desktop, mobile, or web apps, Whatfix can be deployed on any application.
Customer-centric approach
Our digital adoption experts help you drive outcomes, from dedicated onboarding, post-deployment content author training, 24/5 support, our customer community, and Center of Excellence.
With Whatfix, Takealot has enabled its sellers to make their first sale with frictionless product-led portal onboarding, keep up with advanced seller portal features and selling techniques with in-app communication, and overcome support issues with self-guided experiences.
Louanne Reynolds
83%
Reduction in time-to-value for new marketplace sellers.
BLOG
Product-Led Onboarding: 8 Best Practices
Learn how to scale user onboarding while guiding new customers to realize value quickly with a product-led onboarding framework.
BLOG
Build vs. Buy: What’s Best for SaaS User Onboarding?
Compare the pros and cons of building your user onboarding experience in-house vs. implementing a third-party solution to manage your new user experiences.
BLOG
How to Improve Feature Adoption
Learn how to launch new features, promote them to users, and drive adoption with in-app strategies.
BEST-IN CLASS SOLUTIONS
Recognized by
industry leaders
Software Clicks Better With Whatfix
With the AI-powered Whatfix DAP, you can create in-app guidance, support users in the flow of work, and analyze application usage.