Create Frictionless Higher Education Experiences & Drive User Adoption
With Whatfix for Higher Education, support end-users in the flow of work, maximize technology usage, and create frictionless workflows for admins, faculty, and students.
Unlock the Full Potential of Higher Education Software
Enable your faculty, staff, and students with contextual in-app guidance and real-time support to drive user adoption and maximize technology ROI.
Accelerate higher education modernization
Reduce admin and faculty time-to-proficiency for new applications, enable students with guided digital experiences, and achieve higher education transformation outcomes with role-based onboarding and training.
Provide proactive, self-service user support
Enable your administration, faculty, and students with embedded workflow support at key friction points, driving operational efficiency, improving student services, and reducing the burden on IT support teams.
Track application usage and identify workflow friction
Analyze how higher education staff and students engage with your in-app content and digital experiences. Capture and analyze user behavior and application adoption without engineering support. Auto-capture user events and attributes to create frictionless student experiences and more efficient admin and faculty workflows.
Centralized user feedback with in-app surveys
Build and launch in-app surveys to understand admin, faculty, and student sentiment, manage feature requests, personalize onboarding, and close the feedback loop.
The Whatfix Platform
Analyze. Create. Engage.
Whatfix is an AI-powered, pure-play digital adoption provider. Trusted by 700+ organizations, Whatfix strives to make technology user-centric, rather than making people technology proficient, with its line of products.
Higher Education Software Clicks Better With Whatfix
See why leading colleges and universities choose Whatfix as their digital adoption partner.
No-code content editor
Create contextual in-app guidance and proactive support content tailored to different education end-user roles, like admin, faculty, and students.
Immerse users with hands-on training
Create replica sandbox environments of your higher education applications for hands-on training without risking live software usage.
Analyze and engage in one platform
Capture user events and application usage data to identify areas of friction. Take a data-driven approach to new admin and faculty guidance and improve student experiences within a single platform.
Deploy on any application type
From desktop, mobile, or web apps, Whatfix can be deployed on any type of higher education application.
AI-powered
Integrating generative AI into its digital adoption platform, Whatfix offers content authoring assistance, information synthesizing, performing in-app tasks based on user input, and more.
Customer-centric approach
Our digital adoption experts help you drive outcomes, from dedicated onboarding, post-deployment content author training, 24/5 support, our customer community, and Center of Excellence.
See why customers love Whatfix
“Whatfix reimagines our training. It supports in-application guidance across any interface and platform. And it’s so easy to update materials that we can, at last, keep pace with the system changes. Looking back, Whatfix was one of the best decisions we have made.”
Abby Essing Sr. Manager, Operations Services at Renewable Energy Group, Inc.
“The problem with any system training is that it’s really hard to tailor training based on user roles. With Whatfix, you have the opportunity to instantly access information, rather than wait until a subject matter expert is available.”
Nichola Holdship People Development Manager at Acorn Recruitment
“The interactions with the Whatfix team immediately made it clear they were interested in being true partners and not just vendors offering a transaction engagement. If we are going to spend time and money with a vendor, we need to know we are on the same team, not working against each other.”
Ash Shepherd Chief Product Officer at NTEN
“Cybersecurity is vital – but it’s also vital to get it right. With in-app guidance, we can help the next generation of Sophos customers secure their future.”
Remi Preghenella Director of Product Documentation and Digital Adoption at Sophos
“Whatfix is the ideal DAP for agile, customer-centric insurance organizations like Sentry. The difference is that people love using Whatfix. You don’t need technical skills to create and deploy content, it’s packed with innovation, and we can integrate it quickly across almost our entire application portfolio.”
Colleen Behnke Learning and Performance Specialist, Sentry Insurance
“The in-system training is a game changer. Whatfix really helped us move the needle toward using more current and innovative training solutions. We strongly value innovation as an organization and that includes innovating the way we learn.”
Jill Busch Director of Learning and Development at Manpower
WHITEPAPER
How to Build a Higher Education DAP Business Case
Learn how to create an enterprise business case for pitching a DAP investment to key stakeholders.
BLOG
Digital Transformation in Higher Education
See how higher education institutions are driving business outcomes by transforming student services and core business processes – and how to accelerate digital ROI.
REPORT
The Forrester Wave™: Digital Adoption Platforms, Q4 2024
Read why Forrester named Whatfix a leader in its most recent Forrester Wave™ report.
BEST-IN CLASS SOLUTIONS
Recognized by
industry leaders
Software Clicks Better With Whatfix
With the AI-powered Whatfix DAP, you can create in-app guidance, support users in the flow of work, and analyze application usage.
