Trusted digital adoption partner of Fortune 1000 companies
Accelerate Software Change Management Without a Dip in Productivity
Enable employees to navigate software change with in-app guidance and self-service support, driving user adoption without impacting your workforce productivity.
Accelerate Change Management & Unlock Its Full Potential
Guidance
Accelerate software change onboarding and maximize adoption
Reduce change time-to-proficiency and enable users with contextual in-app guidance like Flows, Task Lists, and Smart Tips to improve productivity, drive adoption, and achieve business outcomes.
Support
Embed support and reinforcement training in the flow of work
Traditional training doesn’t support modern enterprises. Embed performance support directly into your team member’s workflows and tasks with contextual, guided assistance to drive change adoption.
Analyze
Analyze software usage and optimize workflows
With Whatfix Guidance Analytics, analyze how employees engage with your Whatfix-built in-app content, like Task List completion rates, Flow dropoffs, and Smart Tip views. With Product Analytics, capture and analyze end-user behavior and adoption without engineering support, including user actions, attributes, event tributes, and auto-capture to better frictionless software experiences.
Surveys
Centralized change feedback with in-app surveys
Build and launch in-app surveys to understand end-user sentiment, manage feature requests, personalize onboarding, report bugs, and close the feedback loop.
The Whatfix Platform
Analyze. Create. Engage.
Whatfix is an AI-powered, pure-play digital adoption provider. Trusted by 700+ organizations, Whatfix strives to make technology user-centric, rather than making people technology proficient, with its line of products.
Change Management Clicks Better With Whatfix
See why Fortune 1000 enterprises choose Whatfix as their change adoption partner.
No-code content editor
Create contextual in-app guidance and proactive support content tailored to your end-user roles and change projects with Whatfix Studio.
Immerse employees with hands-on training
Create replica sandbox environments of your new applications or workflow change for hands-on training without risking live software usage.
Analyze and engage in one platform
Track application usage and analyze change adoption to identify areas of friction. Take a data-driven approach to new in-app guidance, improve experiences, and drive change within a single platform.
AI-powered
Integrating generative AI into its digital adoption platform, Whatfix offers content authoring assistance, information synthesizing, performing in-app tasks based on user input, and more.
Deploy on any application type
From desktop, mobile, or web apps, Whatfix can be deployed on any type of application.
Customer-centric approach
Our digital adoption experts help you drive outcomes, from dedicated onboarding, post-deployment content author training, 24/5 support, our customer community, and Center of Excellence.
See why customers love Whatfix
“Whatfix reimagines our training. It supports in-application guidance across any interface and platform. And it’s so easy to update materials that we can, at last, keep pace with the system changes. Looking back, Whatfix was one of the best decisions we have made.”
Abby Essing Sr. Manager, Operations Services at Renewable Energy Group, Inc.
“The problem with any system training is that it’s really hard to tailor training based on user roles. With Whatfix, you have the opportunity to instantly access information, rather than wait until a subject matter expert is available.”
Nichola Holdship People Development Manager at Acorn Recruitment
“The interactions with the Whatfix team immediately made it clear they were interested in being true partners and not just vendors offering a transaction engagement. If we are going to spend time and money with a vendor, we need to know we are on the same team, not working against each other.”
Ash Shepherd Chief Product Officer at NTEN
“Cybersecurity is vital – but it’s also vital to get it right. With in-app guidance, we can help the next generation of Sophos customers secure their future.”
Remi Preghenella Director of Product Documentation and Digital Adoption at Sophos
“Whatfix is the ideal DAP for agile, customer-centric insurance organizations like Sentry. The difference is that people love using Whatfix. You don’t need technical skills to create and deploy content, it’s packed with innovation, and we can integrate it quickly across almost our entire application portfolio.”
Colleen Behnke Learning and Performance Specialist, Sentry Insurance
“The in-system training is a game changer. Whatfix really helped us move the needle toward using more current and innovative training solutions. We strongly value innovation as an organization and that includes innovating the way we learn.”
Jill Busch Director of Learning and Development at Manpower
Whitepaper
How CIOs Build an Enterprise DAP Business Case
Learn how to create an enterprise business case for pitching a DAP investment to key stakeholders.
GUIDE
What Is a DAP?
See why IDC predicts that by 2027, 80% of G1000 organizations will mitigate technical skills shortages and conduct employee upskilling with a DAP in our ultimate guide.
REPORT
The Forrester Wave™: Digital Adoption Platforms, Q4 2024
Read why Forrester named Whatfix a leader in its most recent Forrester Wave™ report.
BEST-IN CLASS SOLUTIONS
Recognized by
industry leaders
Software Clicks Better With Whatfix
With the AI-powered Whatfix DAP, you can create in-app guidance, support users in the flow of work, and analyze application usage.
