Accelerate Digital Change Without a Dip in Productivity

Enable employees to embrace change faster with guided onboarding, just-in-time support, and real-time analytics that reduce resistance, minimize disruption, and maximize ROI.

Accelerate Adoption at the Speed of Modern Change

Traditional change management slows transformation. Whatfix equips enterprises with the tools to accelerate adoption, empower users through transitions, and ensure every initiative delivers measurable business outcomes.

Guidance

Accelerate change adoption in the flow of work

Drive faster user buy-in with contextual, step-by-step guidance embedded directly in workflows. Whatfix Flows, Smart Tips, and Tours help users learn new processes as they work, reducing resistance, building confidence, and eliminating errors.

Support

Minimize disruption with just-in-time support

Provide employees with on-demand answers inside their applications. Self Help and Pop-Ups reduce dependency on training sessions or IT teams, keeping productivity high during rapid change.

Simulation

Test updates and train users in a risk-free sandbox

Safely introduce new processes and features with hands-on training environments that replicate your applications. Employees can practice workflows, build confidence, and reduce costly errors before go-live.

Analytics

Centralized change feedback with in-app surveys

Track how employees interact with new systems and processes. With Whatfix, highlight friction points, adoption gaps, and success rates, enabling leaders to refine workflows and sustain momentum.

Surveys

Sustain change resiliency with feedback and AI insights

Capture employee sentiment through in-app surveys and combine it with usage data for a complete view of adoption health. AI-powered insights help leaders adapt change strategies and improve future rollouts.

The Whatfix Platform

Analyze. Create. Engage.

Whatfix is an AI-powered, pure-play digital adoption provider. Trusted by 700+ organizations, Whatfix strives to make technology user-centric, rather than making people technology proficient, with its line of products.

Digital Adoption Platform

Engage users in the flow of work and eliminate task friction with contextual in-app guidance and embedded workflow support.

Mirror

Easily create sandbox environments of web applications to provide hands-on user training in a risk-free environment, accelerating time-to-proficiency.

Product Analytics

Analyze how users engage with applications, tasks, and workflows with no-code event tracking for a data-driven approach to digital adoption.

Change Management Clicks Better With Whatfix

See why leading enterprises choose Whatfix to accelerate change rollouts, reduce support costs, unlock user productivity, and maximize the value of their business software and IT investments.

No-code content editor

Effortlessly create and maintain contextual in-app guidance across any application with a true no-code editor, matching content to your brand identity without relying on development resources.

Harness AI’s potential

AI Agents expand the capabilities of application owners and content creators, from AI-powered authoring, information synthesizing, and performing in-app tasks based on user input. Whatfix’s underlying ScreenSense technology delivers contextual guidance, adaptive scenario training, and intelligent assessment capabilities.

Platform coverage

Whatfix is an application-agnostic platform compatible with any enterprise software or custom application, including full support for web, desktop, mobile, Citrix/VDI, and iFrames.

Cross-application workflow support

Whatfix uniquely supports processes that span multiple applications, guiding users across systems without disruption. This eliminates friction in complex, end-to-end workflows and ensures seamless adoption across your entire IT stack.

Customer-first mentality

High-touch support with dedicated CSMs, content author training, and migration teams for every customer. Whatfix was the only DAP vendor recognized as a Customers’ Choice in the most recent Gartner® Voice of the Customer report.

In the modern world, people expect change. They also expect change to be made smoothly and as easily as possible. Whatfix does that [and] is a contributing factor to YoY 15% reduction in Sales Ops cases globally – that equates to roughly 12,000 cases a year less.”

Phil Walley

Read the success story →

12k

Reduction in annual CRM change-related user support issues.

Great Businesses Work With Whatfix

Case Study >

Whitepaper

How CIOs Build an Enterprise DAP Business Case

Learn how to create an enterprise business case for pitching a DAP investment to key stakeholders.

GUIDE

What Is a DAP?

See why IDC predicts that by 2027, 80% of G1000 organizations will mitigate technical skills shortages and conduct employee upskilling with a DAP in our ultimate guide.

Learn why modern organizations need a DAP →

REPORT

The Forrester Wave™: Digital Adoption Platforms, Q4 2024

Read why Forrester named Whatfix a leader in its most recent Forrester Wave™ report.

Get the Forrester Wave report →

BEST-IN CLASS SOLUTIONS

Recognized by
industry leaders

Software Clicks Better With Whatfix

With the AI-powered Whatfix DAP, you can create in-app guidance, support users in the flow of work, and analyze application usage.